Senior Administrator

3 hours ago

Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled and experienced Senior Administrator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our administrative team, you will play a vital role in ensuring the smooth and efficient running of our services.

Key Responsibilities

  • Supervise and train administrative staff, providing guidance and support to ensure they meet their performance targets.
  • Manage and maintain accurate records, including patient information and administrative data.
  • Coordinate and schedule appointments, clinics, and treatments, ensuring seamless communication with patients and healthcare professionals.
  • Develop and implement administrative processes and procedures to improve efficiency and productivity.
  • Provide excellent customer service, responding to patient queries and concerns in a professional and courteous manner.
  • Collaborate with healthcare professionals to ensure effective communication and coordination of patient care.

About Us

Sheffield Teaching Hospitals NHS Foundation Trust is a leading provider of healthcare services in the UK. We are committed to delivering high-quality patient care, and we are seeking individuals who share our values and are passionate about making a difference in the lives of our patients.

Requirements

  • GCSE English and Mathematics, at grade C/4 or above or equivalent qualification/experience.
  • NVQ Level 3 in Business Administration or equivalent experience.
  • OCR II or equivalent in Word Processing/typing or Equivalent qualification/experience.
  • Team Leader or Supervision experience.
  • Appointment booking systems.
  • Access Plan management.
  • Viewing patient clinical records for information.
  • Microsoft Office skills at intermediate level - Word, Excel and Outlook.
  • Delivering excellent patient/customer service.
  • Experience of using spreadsheets and databases.
  • Team working.
  • Deputising for a Supervisor or Team Leader.

What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional development and career progression. If you are a motivated and experienced administrator looking for a new challenge, we would love to hear from you.

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