Senior Administrator
2 months ago
About the Role
We are seeking a highly skilled and experienced Senior Administrator to join our team at Sheffield Teaching Hospitals NHS Foundation Trust. As a key member of our administrative team, you will play a vital role in ensuring the smooth and efficient running of our services.
Key Responsibilities
- Supervise and train administrative staff, providing guidance and support to ensure they meet their job requirements.
- Manage and maintain accurate records, including patient information and administrative data.
- Coordinate and schedule appointments, clinics, and treatments, ensuring seamless communication with patients and healthcare professionals.
- Develop and implement administrative processes to improve efficiency and productivity.
- Collaborate with healthcare teams to ensure effective communication and coordination of patient care.
- Provide excellent customer service, responding to patient inquiries and concerns in a professional and courteous manner.
- Contribute to the development and implementation of administrative policies and procedures.
Requirements
- GCSE English and Mathematics, at grade C/4 or above or equivalent qualification/experience.
- NVQ Level 3 in Business Administration or equivalent experience.
- OCR II or equivalent in Word Processing/typing or equivalent qualification/experience.
- Team Leader or Supervision experience.
- Appointment booking systems.
- Access Plan management.
- Viewing patient clinical records for information.
- Microsoft Office skills at intermediate level - Word, Excel and Outlook.
- Delivering excellent patient/customer service.
- Experience of using spreadsheets and databases.
- Team working.
- Deputising for a Supervisor or Team Leader.
About Us
Sheffield Teaching Hospitals NHS Foundation Trust is a leading healthcare provider, committed to delivering high-quality patient care and services. We value our staff and offer a range of benefits, including professional development opportunities and a supportive work environment.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional development and career progression.
- A supportive and collaborative work environment.
- Access to the latest technology and equipment.
- A range of employee benefits, including health and wellbeing initiatives.
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