Senior Community Engagement Specialist
2 months ago
We are seeking a highly skilled and experienced Senior Community Engagement Specialist to join our team at Western Power. As a key member of our Community Engagement team, you will play a critical role in shaping our approach to community engagement and stakeholder management.
Key Responsibilities- Develop and implement proactive, hands-on strategic planning expertise to support internal and external engagement activities.
- Contribute to the development and implementation of Western Power's community and stakeholder engagement approach for new infrastructure and maintenance projects.
- Design and deliver engagement strategies for multiple projects consistent with Western Power's brand and strategic objectives, which may include:
- Developing communications such as digital media content, project collateral, promotional material, media releases, and publications.
- Identifying innovative ways to engage communities using digital tools and media, and integrating this into existing processes.
- Face-to-face engagement with stakeholders and community.
- Managing Western Power events to commemorate key project milestones.
- Responding to escalated customer complaints.
- Utilizing research and insights to shape the engagement approach and measure success.
- Manage relationships with key stakeholders, particularly Local Government and project partners, to ensure their communications activities are strategically aligned with Western Power.
- Engage rural stakeholders and communities. Rural travel will be required and experience in regional engagement is desirable.
- Strongly influence the internal awareness and acceptance of Western Power's approach to community engagement and social performance, and advocate for community input to decision making.
- Evaluate, advise, and report on all project communications and engagement progress and issues.
- Enhance and improve Western Power's reputation with community and stakeholders and work to minimize impacts of our projects.
- Establish, develop, and maintain valued relationships with internal and external stakeholders, and nurturing advocates who support Western Power's strategic objectives.
- Understand Western Power's legal and regulatory obligations related to community engagement.
- Provide stakeholder management and communications advice on contentious issues.
We are committed to our Disability Access and Inclusion Plan 2021 - 2027 and ensuring that people with disability have equal opportunities to gain and maintain employment with Western Power. It is strongly encouraged that people with a disability who meet the inherent requirements of the position description apply for this role.
We are also proud to have launched our Innovate RAP in Mar 2022 (Reconciliation Action Plan). Our Innovate RAP outlines our commitment to the Reconciliation journey in WA.
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