Desktop Support Specialist
2 weeks ago
We are seeking a skilled and motivated Desktop Support Specialist to join the Ruby Group team. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.
Key Responsibilities:
- Provide technical support to clients via ticketing system and internal communication channels.
- Diagnose and troubleshoot software and hardware issues reported by customers.
- Assist customers with basic network and connectivity problems.
- Evaluate and escalate complicated technical issues to the appropriate internal teams for resolution.
- Ensure timely and accurate recording of customer interactions and issue resolutions in our ticketing system.
- Install and configure networking and desktop equipment at client sites.
Requirements:
- Previous experience in a similar technical support role.
- Strong technical skills and ability to troubleshoot software and hardware issues.
- Knowledge of operating systems such as Windows 10, Windows 11, and Windows Server.
- Knowledge of managing Microsoft 365 environment and MDM solutions.
- Familiarity with network concepts, including TCP/IP, DNS, DHCP, and VPN.
- Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical individuals.
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Desktop Support Specialist
3 weeks ago
Maidstone, Kent, United Kingdom Ruby Group (Recruitment) Ltd Full timeJob OverviewWe are seeking a skilled and motivated Desktop Support Specialist to join our team at Ruby Group (Recruitment) Ltd. As a Desktop Support Specialist, you will be responsible for providing exceptional technical support to our clients. Key Responsibilities:Provide technical support to clients via ticketing systemDiagnose and troubleshoot technical...
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Desktop Support Specialist
3 weeks ago
Maidstone, Kent, United Kingdom Ruby Group (Recruitment) Ltd Full timeJob OverviewRuby Group (Recruitment) Ltd is seeking a skilled and motivated Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing exceptional technical support to our clients. Key Responsibilities:Provide technical support to clients via ticketing system and other communication channels.Diagnose...
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Desktop Support Specialist
2 weeks ago
Maidstone, Kent, United Kingdom Ruby Group (Recruitment) Ltd Full timeJob DescriptionWe are seeking a highly skilled and motivated Desktop Support Specialist to join our team at Ruby Group (Recruitment) Ltd. As a Desktop Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical...
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Desktop Support Specialist
2 weeks ago
Maidstone, Kent, United Kingdom Ruby Group (Recruitment) Ltd Full timeJob DescriptionWe are seeking a highly skilled and motivated Desktop Support Specialist to join our team at Ruby Group (Recruitment) Ltd. As a Desktop Support Specialist, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical...
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Desktop Support Specialist
1 week ago
Maidstone, Kent, United Kingdom Proactive Appointments Full timeDesktop Engineer **Key Responsibilities:** * Provide technical support for desktop systems and infrastructure * Manage mobile device management (Airwatch) and in-tune solutions * Ensure timely resolution of support tickets and adherence to SLAs * Collaborate with the IT manager to optimize support desk operations **Requirements:** * Previous experience...
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Desktop Support Specialist
1 week ago
Maidstone, Kent, United Kingdom Proactive Appointments Full timeDesktop Engineer **Key Responsibilities:** * Provide technical support for desktop systems and infrastructure * Manage mobile device management (Airwatch) and in-tune solutions * Ensure timely resolution of support tickets and adherence to SLAs * Collaborate with the IT manager to optimize support desk operations **Requirements:** * Previous experience...
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Desktop Support Specialist
1 week ago
Maidstone, Kent, United Kingdom Proactive Appointments Full timeDesktop Engineer OpportunityWe are seeking a skilled Desktop Engineer to join our client's team on a 3-month contract, with the possibility of renewal. The role will involve hybrid working and is outside of IR35.Candidates must have a valid driver's license and be willing to travel to other sites as required. Expenses will be reimbursed.Key...
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Desktop Support Specialist
1 week ago
Maidstone, Kent, United Kingdom Proactive Appointments Full timeDesktop Engineer OpportunityWe are seeking a skilled Desktop Engineer to join our client's team on a 3-month contract, with the possibility of renewal. The role will involve hybrid working and is outside of IR35.Candidates must have a valid driver's license and be willing to travel to other sites as required. Expenses will be reimbursed.Key...
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Desktop Support Specialist
7 days ago
Maidstone, Kent, United Kingdom Ruby Group Full timeDesktop Support EngineerWe are seeking a skilled and motivated Desktop Support Engineer to join our team at Ruby Group. As a key member of our IT team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, and ticketing...
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Desktop Support Specialist
7 days ago
Maidstone, Kent, United Kingdom Ruby Group Full timeDesktop Support EngineerWe are seeking a skilled and motivated Desktop Support Engineer to join our team at Ruby Group. As a key member of our IT team, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, and ticketing...
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Desktop Support Specialist
1 week ago
Maidstone, Kent, United Kingdom Proactive Appointments Full timeDesktop Engineer OpportunityWe are seeking a skilled Desktop Engineer to join our client's team on a 3-month contract, with the possibility of renewal. The role will involve hybrid working and is outside of IR35.Candidates must have a valid driver's license and be willing to travel to other sites as required. Expenses will be reimbursed.Key...
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Desktop Support Specialist
1 week ago
Maidstone, Kent, United Kingdom Proactive Appointments Full timeDesktop Engineer OpportunityWe are seeking a skilled Desktop Engineer to join our client's team on a 3-month contract, with the possibility of renewal. The role will involve hybrid working and is outside of IR35.Candidates must have a valid driver's license and be willing to travel to other sites as required. Expenses will be reimbursed.Key...
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Desktop Support Specialist
2 weeks ago
Maidstone, Kent, United Kingdom Ruby Group Full timeJob Summary:We are seeking a highly skilled and motivated Desktop Support Specialist to join our team at Ruby Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients, ensuring their IT needs are met with efficiency and professionalism.Key Responsibilities:Technical Support: Provide...
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Desktop Support Specialist
2 weeks ago
Maidstone, Kent, United Kingdom Ruby Group Full timeJob Summary:We are seeking a highly skilled and motivated Desktop Support Specialist to join our team at Ruby Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients, ensuring their IT needs are met with efficiency and professionalism.Key Responsibilities:Technical Support: Provide...
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Desktop Support Specialist
2 weeks ago
Maidstone, Kent, United Kingdom Ruby Group Full timeJob Summary:We are seeking a highly skilled and motivated Desktop Support Specialist to join our team at Ruby Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and ensuring the smooth operation of our computer systems.Key Responsibilities:Technical Support: Provide timely and...
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Desktop Support Specialist
2 weeks ago
Maidstone, Kent, United Kingdom Ruby Group Full timeJob Summary:We are seeking a highly skilled and motivated Desktop Support Specialist to join our team at Ruby Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and ensuring the smooth operation of our computer systems.Key Responsibilities:Technical Support: Provide timely and...
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Desktop Support Specialist
5 days ago
Maidstone, Kent, United Kingdom Ruby Group Full timeDesktop Support EngineerWe are seeking a skilled and motivated Desktop Support Engineer to join our team at Ruby Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and ticketing systemDiagnose and...
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Desktop Support Specialist
6 days ago
Maidstone, Kent, United Kingdom Ruby Group Full timeDesktop Support EngineerWe are seeking a skilled and motivated Desktop Support Engineer to join our team at Ruby Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and ticketing systemDiagnose and...
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Desktop Support Specialist
4 days ago
Maidstone, Kent, United Kingdom Ruby Group Full timeDesktop Support EngineerWe are seeking a skilled and motivated Desktop Support Engineer to join our team at Ruby Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and ticketing systemDiagnose and...
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Desktop Support Specialist
4 days ago
Maidstone, Kent, United Kingdom Ruby Group Full timeDesktop Support EngineerWe are seeking a skilled and motivated Desktop Support Engineer to join our team at Ruby Group. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients.Key Responsibilities:Provide technical support to clients via phone, email, and ticketing systemDiagnose and...