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Sales and Service Advisor

2 months ago

Chester, Cheshire, United Kingdom Oak Furniture Land Full time
Job Overview
At Oak Furniture Land, our Sales and Service Advisors play a vital role in delivering exceptional customer experiences. As a key member of our team, you will be responsible for providing expert guidance to customers in selecting the perfect furniture and accessories for their homes.

Key Responsibilities
• Assist customers in navigating our extensive product range, offering personalized recommendations and solutions to meet their needs.
• Develop and maintain strong relationships with customers, understanding their preferences and requirements to provide tailored support.
• Collaborate with colleagues to ensure seamless customer interactions, ensuring a consistent and high-quality experience across all touchpoints.
• Stay up-to-date with product knowledge, market trends, and company initiatives to provide informed advice and support to customers.

What We Offer
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance

Requirements
• Excellent communication and interpersonal skills
• Strong product knowledge and understanding of customer needs
• Ability to work in a fast-paced environment and adapt to changing situations
• Passion for delivering exceptional customer experiences