Customer Service Representative
6 hours ago
Our client is a leading pub company that owns a substantial estate of tenanted and leased pubs across the UK.
We are focused on helping our licensees succeed, providing essential support and resources to enable them to effectively run their businesses.
Key Responsibilities- Promote and sell key brands to ensure licensees have the best product range for their customers.
- Encourage licensee engagement with our online ordering platform and provide support to use it efficiently.
- Handle incoming calls and digital communications from licensees, internal colleagues, distribution companies, and suppliers.
- Provide friendly, professional, and supportive front-line service to licensees.
- Manage tasks related to the drinks supply chain, such as order/line failures, picking failures, stock management, and reporting faulty stock.
A successful Customer Support and Sales Advisor should have:
- Proven experience in customer support, with a demonstrated ability to manage customer relationships, preferably in a sales or support role.
- A customer service focus, with a willingness to go the extra mile to support licensees, colleagues, and the team.
- Technical skills, including experience with Excel and an aptitude for learning new systems and processes.
We offer a range of benefits, including opportunities for professional development and advancement, as well as a chance to work in the exciting leisure, travel & tourism industry.
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Customer Service Representative
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Customer Service Representative
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Customer Service Representative
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Chester, Cheshire, United Kingdom Customer Labs Full timeCustomer Support & Sales Advisor Role **About the Role** We are seeking a highly skilled Customer Support & Sales Advisor to join our team at Customer Labs in Chester, Cheshire. As a key member of our hospitality industry team, you will be responsible for providing exceptional customer service and sales support to licensees via telephone and digital...
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Chester, Cheshire, United Kingdom Adecco Full time £24,000Customer Service RepresentativeA challenging opportunity has arisen for a Customer Service Representative to join our client's team in a fast-paced, office-based environment.As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience.Key Responsibilities:Investigate and resolve customer...
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