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Operations Coordinator

2 months ago

Potters Bar, Hertfordshire, United Kingdom Smart 10 ltd Full time
Job Title: Operations Administrator

Salary: £11.44ph

Contract: Temp - Perm

Working From Home Location: Cuffley

Hours: 5:30pm - 10:30pm (Training for 1 week on 8:30-4pm or 10:15-5:45pm)

About the Role

We are seeking a meticulous and driven administrator to support a rapidly growing team based in Cuffley. As an Operations Administrator, you will play a key role in providing high-quality customer service and supporting the team in resolving customer queries efficiently and quickly.

Key Responsibilities
  • Confidently liaising with end users, suppliers, and customers
  • Responding to insurer requests via email
  • Providing high-quality customer service
  • Gathering all information from the end user to appropriately record information
  • Working alone as well as part of a small team
  • Booking appointments
  • Clearly communicating with the team and liaisons
Requirements
  • Patient and customer-focused approach
  • Motivated and reliable individual
  • Adaptable and able to multitask
  • Confident PC skills across MS software
  • Confident telephone manner
  • Fantastic liaison skills
  • Medical experience is desirable but not essential
Company Benefits
  • Free on-site parking
  • 20 days + bank holidays
  • Permanent opportunity

Thank you for your interest in this vacancy. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.