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Email Security Specialist
2 months ago
About the Role
We are seeking a highly skilled and motivated individual to join our team as a Threat Analyst. As a key member of our team, you will play a critical role in identifying, analyzing, and responding to email-based threats.
Key Responsibilities
- Analyze misclassified messages and make updates to spam and malware definitions to correct their classifications.
- Perform deep analyses of email headers, structures, and attachments to identify novel threat features and develop new rules/methods to detect them.
- Provide responses and explanations to customers who request assistance through our ticketing system in a positive, professional manner.
- Research into new trends and creation of proactive detection to stop new threats before they start.
- Contribute to the development of new tools and automation to aid in frontline analysis and identify the latest threats.
- Work with the team to come up with new and novel ways to detect threats.
- Occasional on-call work, responding to high-priority alerts and monitoring essential systems.
- Help define the landscape, prevalence, and evolution of messaging abuse, threats, and attacks by participating in future requirements definition discussions of our products.
Requirements
- Proficient oral and written communications skills, collaborating well in a team environment.
- Familiarity with using the Linux command line and tools for manipulating and extracting content from text files.
- Good knowledge of regular expressions.
- Familiarity with how mail delivery works, including SMTP.
- General curiosity about the headers and structure of email messages.
- Strong analytical and creative problem-solving skills.
- Ability to work independently and collaborate with worldwide, remote teams when needed.
- Positive, friendly attitude that enjoys problem-solving.
- Familiarity with a scripting language such as Python or Perl is an advantage.
- Previous experience in a customer-facing role such as technical support is an advantage.
About Proofpoint
At Proofpoint, we are committed to protecting people and organizations from the ever-evolving threat landscape. Our award-winning lineup of cybersecurity solutions is designed to help our customers stay ahead of the threats. We are a customer-focused and driven-to-win organization with a culture of collaboration and appreciation. We believe in hiring the best and brightest to help cultivate our culture and are committed to creating a diverse and inclusive work environment.
