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Customer Service Representative

2 months ago

Glasgow, Glasgow City, United Kingdom EE Full time

Job Overview

We are seeking a skilled and confident individual to join our Sales Team in Glasgow as a Customer Service Representative. As a Sales Advisor, you will be responsible for enhancing customers' digital lives by discussing and recommending the right products and services.

Key Responsibilities

  • Provide exceptional customer service over the phone, addressing their queries and concerns.
  • Develop and maintain a deep understanding of EE's products and services to effectively recommend solutions to customers.
  • Work collaboratively with the team to achieve sales targets and drive business growth.
  • Participate in ongoing training and development to stay up-to-date with industry trends and EE's offerings.

What We Offer

  • A competitive starting salary of GBP23,504 rising to GBP24,064 after 8 months, plus incentives and bonuses.
  • Huge discounts on EE & BT products, including mobile and broadband services.
  • Support for career development and growth opportunities within the company.
  • Season Ticket Travel Loan to help with travel expenses.
  • Volunteering days to give back to the community.
  • Optional Private Healthcare and Dental coverage.

Company Culture

We pride ourselves on having a supportive and inclusive team culture, with a focus on employee well-being and development. If you're a motivated and customer-focused individual looking to build a lasting career in sales, we encourage you to apply.