Business Process Manager
6 days ago
About Munich Re Specialty Group
Munich Re Specialty Group is a leading provider of specialty insurance solutions, dedicated to delivering exceptional service and expertise to our clients. We operate in a dynamic and fast-paced environment, where innovation and collaboration are key to our success.
Job Summary
We are seeking a highly skilled Business Process Manager to join our team. As a Business Process Manager, you will be responsible for creating and documenting business processes, identifying opportunities for improvement, and leading change initiatives to drive operational excellence.
Key Responsibilities
- Develop and maintain accurate and up-to-date process documentation, ensuring compliance with company methodology.
- Identify opportunities for process improvement, digitalization, and automation, and prioritize initiatives based on effort and impact.
- Facilitate cross-functional change initiatives, leading projects to increase process automation, eliminate waste, and reduce risk.
- Act as a liaison between business stakeholders and IT teams, collecting requirements and prioritizing development projects.
- Assess and document process control effectiveness, agreeing on action plans for improvement and devising reporting mechanisms.
- Manage projects related to process improvement, collaborating with departments and outsourced partners to produce project documentation and communicate changes.
- Work with stakeholders to inform the development of business applications to automate the management of outsourced relationships.
- Measure process control effectiveness, investigating areas of poor control and prioritizing improvements to reduce risk.
Requirements
- Proven track record in process management, project management, and change management.
- Strong analytical skills, with experience in process mapping and process improvement.
- Excellent stakeholder management and communication skills.
- Established process management qualification, such as Certified Lean Six Sigma Blackbelt.
- Higher classification university degree, preferably in business or analytical subject.
- Advanced insurance qualifications or significant progress towards them.
- Proficiency in Office 365, PowerBI, Power Apps, and Process Mapping Software.
About Your Career with Us
At Munich Re Specialty Group, you will find a dynamic and supportive environment that offers opportunities for growth and development. We offer a competitive salary and benefits package, as well as a range of perks and incentives to promote work-life balance and employee well-being.
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