German Customer Support Specialist
3 weeks ago
Location: Remote / Hybrid (1 day per month in the office)
Company: Athena Resourcing Solutions
We are excited to announce an opportunity for a German Customer Support Specialist to join our expanding team. This role is ideal for individuals who are passionate about customer service and thrive in a collaborative environment.
About the RoleThe successful candidate will be responsible for providing exceptional support to our German-speaking clientele. You will engage with customers primarily through service calls, ensuring their needs are met with professionalism and care.
Key Responsibilities- Deliver outstanding customer service to our German-speaking customers.
- Communicate effectively in both German and English, both verbally and in writing.
- Foster positive relationships with customers and colleagues alike.
- Participate in a rotational shift pattern to accommodate customer needs.
- Travel to the office once a month for team meetings and training sessions.
The ideal candidate will possess the following skills and attributes:
- A strong commitment to providing excellent customer service.
- Fluency in both German and English.
- Ability to build rapport with customers and colleagues.
- Flexibility and a positive attitude towards teamwork.
- Willingness to travel to the office as required.
Athena Resourcing Solutions is a forward-thinking company experiencing significant growth in the German market. We offer a competitive salary along with a comprehensive benefits package, ensuring a rewarding work environment.
We are committed to diversity and inclusion, welcoming applications from individuals of all backgrounds and experiences.
By submitting your application, you consent to the processing of your data in accordance with our privacy policy.
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