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Customer Service Representative German
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Eaton Socon, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob DescriptionGerman Speaking Customer Care AdministratorSalary £20 - £27,000Hybrid working 1 day per month in the officeAthena Resourcing Solutions is seeking a German Speaking Customer Care Administrator to join the Customer Care team. As a key member of the team, you will be responsible for providing exceptional customer service to our clients.Key...
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Customer Service Representative German
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Eaton Socon, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob DescriptionJob Title: German Customer Service Team LeaderLocation: Flexible Work ArrangementAthena Resourcing Solutions is seeking a highly skilled German-speaking Customer Service Team Leader to deliver exceptional customer care and contribute to the company's success.Key Responsibilities:Lead a team of customer service representatives to provide...
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Customer Service Team Leader
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Eaton Socon, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob DescriptionJob Title: German Customer Service Team LeaderLocation: Flexible Work ArrangementAthena Resourcing Solutions is seeking a highly skilled German-speaking Customer Service Team Leader to deliver exceptional customer care and contribute to the company's success.Key Responsibilities:Lead a team of customer service representatives to provide...
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Customer Service Team Leader
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Customer Service Team Leader
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Eaton Socon, Cambridgeshire, United Kingdom Athena Resourcing Solutions Full timeJob DescriptionJob Title: German Customer Service Team LeaderLocation: Flexible Work ArrangementAthena Resourcing Solutions is seeking a highly skilled German-speaking Customer Service Team Leader to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and contributing to the...
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Customer Service Team Leader
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Customer Service Team Leader
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Customer Service Team Lead
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Customer Service Representative
2 months ago
**Job Summary:**
We are seeking a highly skilled and fluent German speaking customer service advisor to join our team at Athena Resourcing Solutions. As a customer service advisor, you will be responsible for providing exceptional customer service to our German-speaking customers, resolving their queries and concerns in a timely and professional manner.
Key Responsibilities:
- Provide excellent customer service to German-speaking customers via phone, email, and other communication channels.
- Resolve customer queries and concerns in a timely and professional manner.
- Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction.
- Develop and maintain a deep understanding of our products and services to effectively communicate with customers.
- Meet or exceed customer service targets and key performance indicators (KPIs).
Requirements:
- Fluent German language skills (oral and written) and English language skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively as part of a team.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Flexible working arrangements, including remote work options.
About Us:
Athena Resourcing Solutions is a leading employment agency and employment business. We are committed to providing exceptional customer service and supporting our clients in finding the best talent for their businesses.