Customer Service Representative
12 hours ago
Customer Service Administrator
**Job Summary:**
Pertemps Basingstoke is seeking a Customer Service Administrator to join their team in the Head office based in Chineham, Basingstoke. This is an ongoing temporary role with potential for permanent placement.
**Responsibilities:**
* Respond to customer inquiries via phone and email
* Log and track customer queries on the company's CRM system
* Investigate and resolve customer issues in a timely manner
* Maintain accurate records and reports
* Collaborate with internal teams to resolve customer queries
* Develop and maintain strong relationships with customers and depot staff
**Requirements:**
* Previous experience in a customer-facing role
* Excellent communication and analytical skills
* Proficiency in Microsoft packages
**Shift Options:**
* Sunday - Thursday: £12.20 per hour
* Tuesday - Saturday: £12.70 per hour
**About the Role:**
As a Customer Service Administrator, you will be the primary point of contact for customers, providing exceptional service and support. You will work closely with internal teams to resolve customer queries and maintain accurate records. If you have a strong customer service background and excellent communication skills, we encourage you to apply.
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