AV Equipment Technician

1 week ago

Sheffield, Sheffield, United Kingdom TechNET IT Recruitment Ltd Full time

Job Summary:

We are seeking an experienced AV Hardware Specialist to join our team at TechNET IT Recruitment Ltd. As an AV Hardware Specialist, you will be responsible for supporting and reporting to the AV Product Manager in setting up, operating, and troubleshooting equipment for live events.

Key Responsibilities:

  • Identify and select key AV equipment used in customer installations, including microphones, amplifiers, speakers, display screens, media players, encoders, touch controllers, digital audio processors, and HDMI matrix.
  • Set up and maintain testing of AV new hardware and equipment.
  • Provide third-line technical support for hardware problems, performing root cause analysis.
  • Create and manage project plans in collaboration with cross-functional teams.
  • Keep detailed records of work completed and regularly update relevant teams.
  • Collaborate with R&D, Desktop, and Engineering teams to improve existing hardware and design new solutions.
  • Lead meetings, present findings, and oversee the hardware continuity program.
  • Occasionally visit customer sites or suppliers to support testing and development.
  • Develop instruction manuals and contribute to sales materials.

Requirements:

  • 2-3 years of relevant experience as a Digital AV Technician, Audio Visual Maintenance Technician, or AV Installer at live events such as funerals, weddings, and ceremonies.
  • Good technical understanding of AV systems deployed to customer sites, including media players, encoders, touch controllers, HDMI matrix, and UPS.
  • Proficiency with IT tools, with the ability to maintain documents in Word, Excel, and CRM systems (Salesforce preferred).
  • A proactive, solution-oriented mindset.
  • Team player and an excellent communicator.
  • Hands-on approach and willingness to learn.
  • Ability to work 5 days a week in Sheffield.

What We Offer:

A competitive salary and a friendly, relaxed work atmosphere where you'll be part of a great team. This is a unique opportunity where you can grow and develop your knowledge and experience of IT and AV technology.

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