Technical Solutions Specialist
1 month ago
Pinnacle Recruitment Ltd is seeking a highly skilled Pre-Sales Technical Engineer to join our team. As a key member of our sales team, you will play a pivotal role in the creation and support of new opportunities and projects created internally or by integrators, distribution partners, or end users.
Key Responsibilities:- Provide technical expertise and support to customers and partners to maximize the design, specification, and utilization of Hikvision products and solutions.
- Identify and support the training and development needs within partners and customers through sales team requests and regular consultation.
- Proactively scope the technical solution required to address customer requirements, assess customers' met and unmet needs, and recommend appropriate solutions that optimize value for both the customer and Hikvision.
- Collaborate with internal staff to ensure all opportunities are effectively understood, supported, and executed.
- Monitor customer support for technical solutions proposed throughout the sales process, and alert the sales and account teams to potential technical risks impacting deal closure.
Requirements:
- Technical expert of security products and solutions
- IT network design skills, knowledge, and experience
- IP CCTV system design skills, knowledge, and experience
- Analogue CCTV system design skills, knowledge, and experience – desirable for existing systems and migration
- Hardworking, can work independently and as an equal team player
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional development and growth
- A dynamic and supportive work environment
Location: West Byfleet, Surrey
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