Technical Solutions Specialist

1 month ago


West Byfleet, Surrey, United Kingdom Pinnacle Recruitment Ltd Full time
Job Title: Pre-Sales Technical Engineer

Pinnacle Recruitment Ltd is seeking a highly skilled Pre-Sales Technical Engineer to join our team. As a key member of our sales team, you will play a pivotal role in the creation and support of new opportunities and projects created internally or by integrators, distribution partners, or end users.

Key Responsibilities:
  1. Provide technical expertise and support to customers and partners to maximize the design, specification, and utilization of Hikvision products and solutions.
  2. Identify and support the training and development needs within partners and customers through sales team requests and regular consultation.
  3. Proactively scope the technical solution required to address customer requirements, assess customers' met and unmet needs, and recommend appropriate solutions that optimize value for both the customer and Hikvision.
  4. Collaborate with internal staff to ensure all opportunities are effectively understood, supported, and executed.
  5. Monitor customer support for technical solutions proposed throughout the sales process, and alert the sales and account teams to potential technical risks impacting deal closure.

Requirements:

  • Technical expert of security products and solutions
  • IT network design skills, knowledge, and experience
  • IP CCTV system design skills, knowledge, and experience
  • Analogue CCTV system design skills, knowledge, and experience – desirable for existing systems and migration
  • Hardworking, can work independently and as an equal team player

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment

Location: West Byfleet, Surrey



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