Administrative Assistant
3 days ago
We are seeking a detail-oriented and organized individual to join our team as a Pre-Litigation File Handling Assistant. As a key member of our pre-lit casualty claims handling team, you will play a crucial role in assisting with various essential tasks.
Key Responsibilities:- Proactively support pre-lit teams with tasks such as monitoring the MOJ Portal, inboxes, and maintaining spreadsheets.
- Manage claims effectively, completing new claim actions, handling CRU tasks, and supporting claims handlers via telephone and email.
- Perform administrative duties, including raising low-value payments, assisting with training, and onboarding run-off work on various projects.
- Maintain accurate data on our case management system and comply with client SLA's.
- Ensure high standards of service and productivity through quality assurance.
- 12 months of relevant admin/claims support experience.
- Excellent attention to detail and strong organizational skills.
- Good communication and telephone skills.
- Proficiency in Excel.
- Excellent client care and customer service skills.
- Ability to manage a high volume of tasks efficiently.
- Ability to work both independently and as part of a team.
At Keoghs, our culture is focused on sustainability and success for our people and clients. Our four core values are at the heart of everything we do:
- We are Connected
- We are Dynamic
- We are Innovative
- We Succeed Together
We offer a range of benefits to support your well-being and career development, including a generous holiday allowance, comprehensive health coverage, and opportunities for training and growth.
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