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Administrative Assistant

2 months ago

Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a highly organized and customer-focused individual to join our team as an Administrative Assistant. This role will provide administrative support and general reception cover, requiring excellent communication and interpersonal skills.

Key Responsibilities

  • Provide administrative support to the team, including answering telephone enquiries and dealing with visitor queries
  • Manage the reception area, ensuring a welcoming and efficient service to patients, visitors, and staff
  • Collaborate with colleagues in Estates & Facilities, Medical Engineering, Domestics, Catering, Laundry, Maintenance, Porters, and Drivers to ensure seamless service delivery
  • Develop and maintain effective relationships with internal and external stakeholders, including patients, visitors, and staff
  • Contribute to the development and implementation of administrative processes and procedures to improve service delivery and efficiency

Requirements

  • Excellent organizational and communication skills
  • Ability to work as part of a team and provide a high level of customer service
  • Working knowledge of Microsoft Office and ability to learn new systems quickly
  • Relevant qualifications, such as RSA 2 or NVQ2, and experience in a similar role

About Us

Liverpool University Hospitals NHS Foundation Trust is a leading healthcare provider, serving a population of over 630,000 people across Merseyside and providing highly specialist services to a wider catchment area. We are committed to delivering high-quality patient care and improving health outcomes through innovative and collaborative approaches.