Current jobs related to Customer Service Coordinator - Cheltenham, Gloucestershire - A&E Fire and Security Ltd
-
Customer Service Representative
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeCustomer Experience CoordinatorAre you a customer service professional looking for a new challenge? We're seeking a skilled Customer Experience Coordinator to join our team at i2i Recruitment. As a key member of our showroom team, you will be responsible for providing exceptional customer service, supporting the brand manager, and building relationships with...
-
Rental Service Coordinator
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeRental Service Coordinator Job DescriptionWe are seeking a proactive problem-solver to join our team as a Rental Service Coordinator. As a key member of our customer service team, you will be responsible for handling inbound and outbound calls with professionalism and efficiency.Key Responsibilities:• Handle inbound and outbound calls with professionalism...
-
Service Operations Coordinator
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Protyre Autocare Full timeService Supervisor/Assistant Centre ManagerWe are seeking a commercially focused Service Supervisor/Assistant Centre Manager to join our team at Protyre Autocare. As a key member of our team, you will be responsible for assisting with the delivery of company business objectives through effective management and coordination of the centre.Key...
-
Duty Manager
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Select Service Partner UK Ltd Full time £12Job Summary:As a Duty Manager at Select Service Partner UK Ltd, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations. You will oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.Key Responsibilities: Guide and support your...
-
Financial Services Coordinator
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Hooray Full timeWe are seeking a skilled Financial Services Coordinator to join our team at Hooray. As a key member of our credit control team, you will play a vital role in assisting with the collection of cash from clients. Your excellent communication skills and ability to manage key client relationships will be essential in building strong relationships with clients and...
-
Client Services Coordinator
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom Charles Russell Speechlys Full timeAs a key member of the Internal Client Services team at Charles Russell Speechlys, this Client Services Executive role plays a vital part in delivering exceptional secretarial, administrative, and facility support services across the Firm.Key ResponsibilitiesProject Co-ordinationCoordinate support for client projects, setting up processes and liaising with...
-
Support Services Coordinator
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are looking for a Support Services Coordinator to join our team at beBee Professionals.Job Summary:The Support Services Coordinator will provide support to individuals with disabilities in their daily activities and personal development.Key Responsibilities:Provide daily living support and encourage independence.Implement care plans and monitor...
-
Academic Services Coordinator
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeAcademic Services Coordinator OpportunityWe are seeking a highly organized and communicative Academic Services Coordinator to support our school office in Cheltenham. This role involves working closely with students, staff, and parents to ensure smooth daily operations and effective communication.Key Responsibilities:Monitor and manage student attendance...
-
Academic Services Coordinator
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeAcademic Services Coordinator RoleLocation: UKSalary: £12.50 per hour (dependent on experience)Hours: 8:00 am - 4:00 pm, Monday to FridayContract: 6-week contract starting in NovemberWe are seeking an organised and approachable Academic Services Coordinator to support our school office in Cheltenham. This role involves working closely with students, staff,...
-
Business Services Coordinator
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom The National Trust Full timeAbout the RoleWe are seeking a highly organised and customer-focused individual to join our team as a Business Services Co-ordinator. As a key member of our Duty Management Team, you will play a vital role in ensuring the smooth operation of our property, providing exceptional support to our staff, volunteers, and visitors.Key ResponsibilitiesProvide...
-
Business Services Coordinator
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom The National Trust Full timeAbout the RoleWe are seeking a highly organised and customer-focused individual to join our team as a Business Services Co-ordinator. As a key member of our Duty Management Team, you will play a vital role in ensuring the smooth operation of our property, providing exceptional support to our staff, volunteers, and visitors.Key ResponsibilitiesProvide...
-
Transportation Coordinator
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Transportation Coordinator to join our team at beBee Professionals in the United Kingdom. The successful candidate will be responsible for coordinating the delivery of goods to customers, ensuring timely and safe transportation and excellent customer service.Key Responsibilities:Coordinate the delivery of goods to customers across...
-
Duty Manager
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom SSP Full timeAbout the Role:As a Duty Manager at SSP, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations. You will guide and support your colleagues, maintaining a safe working and dining environment, and be the go-to person for day-to-day queries.Key Responsibilities:Take charge of operational excellence, ensuring the...
-
Holidays Coordinator
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom Travelbag Full timeWe're looking for a Holidays Coordinator to join our team at Travelbag. As a Holidays Coordinator, you will be responsible for helping our customers discover new destinations and creating unforgettable holiday experiences.Our knowledgeable experts live and breathe holidays, so they're always on hand with tips and advice to help our customers plan their...
-
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeAbout the RoleThe Customer Experience and Rental Specialist will be responsible for handling inbound and outbound calls with professionalism and efficiency, managing scheduling and logistics for equipment rentals, and providing exceptional customer support.Key ResponsibilitiesHandle customer inquiries and resolve issues quicklyManage scheduling and logistics...
-
Academic Services Coordinator Position
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Full timeWe are seeking a highly organised and approachable Academic Services Coordinator to support our school office. This role involves working closely with students, staff, and parents to ensure smooth daily operations and effective communication.Key Responsibilities:Monitor and manage student attendance records, ensuring data is accurately updated each...
-
Customer Experience Associate
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full time**Customer Experience Coordinator Role**We are seeking a professional and enthusiastic Customer Experience Coordinator to join our prestigious showroom in Cheltenham.Key Responsibilities:Be the welcoming face for all walk-in customersSupport the brand manager in various tasksBuild and nurture relationships with clientsGain in-depth knowledge of the...
-
Customer Service Associate
1 week ago
Cheltenham, Gloucestershire, United Kingdom Screwfix Full timeAbout the RoleScrewfix is looking for a skilled Customer Service Associate to join our team. As a Customer Service Associate, you will be responsible for delivering excellent customer service, maintaining high standards of customer care, and working closely with our sales team to ensure a seamless shopping experience.ResponsibilitiesProvide exceptional...
-
Customer Service Expert
3 weeks ago
Cheltenham, Gloucestershire, United Kingdom B&Q Full timeAbout the RoleWe are seeking a skilled Customer Service Expert to join our team at B&Q. As a Customer Service Expert, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide expert advice and guidance to customers on home improvement projectsWork closely with colleagues to ensure seamless...
-
Customer Service Representative
4 weeks ago
Cheltenham, Gloucestershire, United Kingdom Reed Full timeWe are seeking a Customer Service Representative to join our award-winning team at a rapidly expanding British manufacturer and a leading seller of renewable energy systems.The ideal candidate will be a customer-focused individual with a passion for sustainability and a strong ability to build relationships with customers.The role involves serving as the...
Customer Service Coordinator
2 months ago
Main Job Responsibilities:
- Providing timely and accurate maintenance reports, invoices, and certificates to customers as per the agreed frequency schedule.
- Managing daily customer inquiries and resolving queries or delegating requests to the wider team to ensure excellent customer experience.
- Processing and dispatching service and maintenance work sheets to customers, ensuring timely completion and follow-up.
- Reporting on the status of outstanding tasks and ensuring timely completion.
- Processing sales ledger invoices using bespoke CRM software and ensuring accurate and timely payment.
- Authorizing and processing credit note requests and ensuring accurate and timely payment.
- Preparing and sending invoices and credit notes to customers.
- Providing excellent customer service, responding to phone calls and emails in a timely and professional manner.
- Communicating with customers, sub-contractors, and internal staff to ensure effective collaboration and resolution of issues.
Key Skills and Qualifications:
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Proficient in Microsoft Office, with a basic understanding of Excel and CRM software.
- Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.
- Excellent problem-solving skills, with the ability to think critically and resolve issues effectively.
- Ability to work independently and as part of a team, with a high level of flexibility and adaptability.
Job Type: Full-time
Pay: £28,000.00-£30,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
