Duty Manager

4 weeks ago


Cheltenham, Gloucestershire, United Kingdom Select Service Partner UK Ltd Full time £12
Job Summary:

As a Duty Manager at Select Service Partner UK Ltd, you will be responsible for creating a clean, welcoming atmosphere that surpasses customer expectations. You will oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.

Key Responsibilities:

Guide and support your colleagues, maintaining a safe working and dining environment
Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations
Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation

What We Offer:

Competitive pay rates
75% discount on your meal while on shift
Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK
Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units
Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance
Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme
Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave
Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme

About Us:

We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

Requirements:

Have at least 1 year experience working as a supervisor in hospitality or retail role
Be passionate about food and travel
Be the face of exceptional customer service, where your passion for excellence meets our commitment to exceeding expectations
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