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Lettings Client Manager

2 months ago

Basingstoke, Hampshire, United Kingdom Bridges Estate Agents Full time
{"Job Title": "Lettings Client Manager", "Job Description": "

As a key member of our team, you will play a vital role in driving business growth and delivering exceptional client service. Your primary focus will be on acquiring new clients and expanding our existing portfolio, leveraging our strong marketing presence and your own networking efforts to achieve this goal.

Key Responsibilities:

  • Develop and maintain strong relationships with clients, landlords, and investors to drive business growth and retention.
  • Conduct viewings and negotiate lettings agreements to ensure seamless transactions and high client satisfaction.
  • Work closely with our Residential Sales and Land and New Homes departments to identify opportunities for cross-selling and upselling.
  • Provide exceptional customer service, ensuring that clients receive a high level of support and guidance throughout the letting process.
  • Stay up-to-date with market trends and competitor activity to inform business development strategies and optimize results.
  • Collaborate with the team to achieve business objectives, including hitting targets and exceeding client expectations.

Requirements:

  • Proven track record of success in lettings or a related field, with a strong understanding of the local market.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to meet changing business needs.
  • Strong organizational and time management skills, with a focus on delivering results and meeting deadlines.
  • ARLA qualifications or equivalent experience, with a commitment to ongoing professional development.

What We Offer:

  • A competitive salary and benefits package, dependent on experience.
  • Ongoing training and development opportunities to support your career growth and success.
  • A dynamic and supportive work environment, with a focus on collaboration and teamwork.
  • The chance to work with a leading estate agency, with a strong reputation for excellence and customer service.
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