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Delivery Manager

2 months ago

Great Sankey, Warrington, United Kingdom United Living Group Full time
Job Description

Job Title: Delivery Manager

Job Summary: We are seeking a highly skilled and experienced Delivery Manager to join our team at United Living Group. The successful candidate will be responsible for managing all aspects of design delivery and associated dependencies to produce general arrangement and detailed design drawings to meet client targets.

Key Responsibilities:

  • Manage the programme to ensure that site elements are being performed within KPIs
  • Lead client site by site design review meetings, represent ULC on client calls, and provide accurate, brief, and concise updates to clients and internal stakeholders
  • Work closely with internal design experts who produce and quality-check design documents and third-party suppliers to meet relevant company and client production forecast dates
  • Lead a small design delivery team to be consistent, reliable, dependable, and detailed, coupled with accurate Site-tracker updates
  • Manage the workload of the team of co-ordinators and ensure this workload is monitored regularly
  • Liaise with staff and operatives effectively and with respect
  • Approve raised Purchase Orders (POs) ensuring all relevant background work has been done by Project Co-ordinator to ensure best value vs service provided has been achieved
  • Sign off and oversee the issue of method statements, risk assessments, Health & Safety Packs, and Quality Plans
  • Update internal trackers and schedules, notably Site Tracker & client tools where appropriate
  • Input site data into internal and client systems where required
  • Analyse reporting data to understand if discrepancies are occurring and elements are not hitting KPI dates
  • Recommend rectification measures to bring the programme back within required KPI timeframes if necessary
  • Work closely with the Commercial team to ensure they are aware of any financial impact
  • Ensure that these rectification measures are implemented and monitored for effectiveness
  • Report on, manage, and instigate continuous improvement by the effective use of KPIs
  • Find efficiencies and improvements in internal and external processes
  • Ensure the procedures and requirements as detailed within the Company Procedures and Quality Manual are implemented at all times
  • Any other duties as assigned

Health and Safety Responsibilities:

  • Set a good example to others by working safely
  • Take reasonable care of yourself and any other person who may be affected by your actions and omissions
  • Adopt a positive attitude, cooperate, and assist the company in all aspects of Health, Safety, and the Environment
  • Understand and help to implement all relevant health and safety policies and arrangements based upon the policies

Personal Skills:

  • Able to work on own initiative and as part of a team
  • Organised
  • Time management/able to work to deadlines
  • Pays attention to detail
  • Sound understanding of contracts and SLAs
  • Negotiation skills
  • People-management skills
  • Problem-Solving skills
  • Self-motivated and proactive
  • Able to develop and maintain customer and internal relationships
  • Able to drive results through planning the delivery of the project within the project timescales, making decisions, and providing solutions

Qualifications:

  • Good level of IT skills including Excel, and other Microsoft packages
  • Experience of working in the Telecommunications or similar industry
  • Adept at manipulating client tools/reports on a regular basis
  • Site Tracker/Site Flo/ADC Build, Remedy, Arqiva, WIG, SharePoint, Business Central skills are advantageous
  • IT Qualifications
  • Health and Safety Qualifications

Benefits:

  • Bike to work scheme
  • Company pension
  • Life insurance
  • Private medical insurance
  • Wellness programmes

Additional Information:

  • Must be highly computer literate including Microsoft Office and confident in managing and working with large data sets
  • This job is a full-time permanent role, 8am-5pm Monday to Friday from our Warrington Office
  • Opportunity to spend time in and working closely with other departments will be provided to ensure the successful applicant gains a wide depth and breadth of experience and understanding of the company and industry