Administrative Support Specialist
4 weeks ago
Position Title: Administrative Support Specialist
Location: Forum Housing
Working Hours: 37.5 hours per week, Monday to Friday
For over five decades, Forum Housing has been dedicated to providing secure, high-quality living environments, along with exceptional support services to the most vulnerable individuals in our communities.
Our organization specializes in person-centered, supported housing across various regions, focusing on tailored support services for individuals aged 18 and above who are at risk of homelessness, as well as care leavers aged 16 to 21.
Key Responsibilities:
- Assist residents in developing the knowledge, skills, and confidence necessary for their journey towards independent living, ensuring that a high standard of accommodation and service is consistently maintained.
- Demonstrate proficient IT and Microsoft Office skills.
- Understand and implement effective file management practices for both digital and physical documents.
- Possess an NVQ Level 3 or higher in Administration or an equivalent qualification.
- Commit to delivering a quality service that meets the needs of our residents.
- Prepare and execute positive Housing Management functions using both formal and informal communication methods.
- Encourage strong engagement with residents, promoting connections with services offered by the organization and external partners.
- Collaborate with the project team to ensure that high standards of accommodation are provided and upheld.
Compliance with Standards:
For sites registered with regulatory bodies, adhere to all relevant regulations and standards, ensuring quality and consistency in service delivery and property standards. Participate in preparations for inspections as required.
Employee Benefits:
- Pension scheme with a defined employer contribution of 3% and a minimum employee contribution of 5%.
- Annual leave entitlement of 20 days, with up to 5 additional company days awarded based on length of service.
- One additional day of annual leave if your birthday falls on a working day.
- No requirement to work on public holidays.
- Business mileage reimbursement at a rate of 45 pence per mile.
Your personal data will be managed in accordance with GDPR regulations.
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