Perinatal Governance and Quality Improvement Lead

We are seeking an experienced Registered Midwife to join our team as a Perinatal Governance and Quality Improvement Lead at North West Anglia NHS Foundation Trust. As a key member of our Perinatal Services team, you will play a vital role in enhancing the standards of care provided to our patients.

• Support the perinatal services in meeting its statutory requirements and clinical governance objectives by overseeing, monitoring and reporting on the progress of national drivers such as risk management, infection prevention and control, Care Quality Commission standards and regulations, regulatory initiatives and in particular lead on: Saving Babies Lives Care Bundle V3 (SBLCBv3), NHS Resolution Maternity and Perinatal Incentive Scheme (MPIS), Maternity 3 year single delivery plan, Maternity Core Competency Framework, National Maternity Preceptorship Framework, Clinical audit agenda, MBRRACE and the Perinatal Mortality Review Tool, MatNeoSip, and the national maternity reports relating to Ockenden, Kirkup and Nottingham service review.
• Act as representative for the specialities at governance and assurance framework groups within the Trust.
• Oversee the implementation of clinical audit and other clinical effectiveness processes as a mechanism for improving quality, risk and safety. This will include development of a clearly defined annual audit programme along with the obstetric and midwifery leads for Quality Improvement.
• Ensure systems are in place to monitor the quality of care, KPIs and outcomes to give assurance that all clinical teams are delivering ongoing quality improvements in the standards of care based on best evidenced based practice.
• Support clinical teams with external reviews, Quality Assurance visits and ensure processes and support in place for on-going monitoring and quality improvement methodology applies to action plans.
• Implement agreed systems and processes to provide assurance of the delivery of patient safety and prevention of harm in line with national and local standard of care.
• Support and work alongside the Trust claims team to ensure eligible Early Notification cases are reported to NHS Resolutions
• Identify required development and service changes within the maternity and neonatal services, and actively participate in seeking consensus in development and implementation of change.
• Responsible for the management and maintenance of the risk registers in collaboration with the individual department risk leads for maternity and neonatal services.
• Identify risks associated with the provision of the speciality services and the delivery of high-quality patient care, escalating risks to the senior management teams as appropriate and implementing quality improvement plans to mitigate the risks.
• Co-ordinate the reporting of the divisional risks, and potential risks, identifying trends and contributing to proposals for the management of such risks.
• Ensure there is a robust performance management framework within the service to deliver on all aspects of the risk management and clinical governance agenda.
• Actively engage and liaise with the Local Maternity and Neonatal System (LMNS) to support quality, risk and governance processes across the system.
• Encourage and engage with the Maternity Voices Partnership chairs to support with co-production of services and governance oversight.
• Enable the implementation of processes to ensure that all staff receive feedback following submission of incident forms, involvement in Patient Safety Investigation Response Framework and complaints.
• Support the Head of Midwifery and the Head of Perinatal Governance and Quality Improvement in the overall management of the complaints process.
• Monitor the Datix incident reporting system for Maternity and Neonatal services and support staff to investigate thoroughly and in a timely way.
• Work closely with the Trust safety and quality team and service leads, to ensure learning from Safety Incidents, internal reviews, complaints and claims are translated into learning and sustained improvement across all clinical areas in the service and Trust.
• Lead on and work closely with the Trust Patient Safety, Quality team and LMNS on Patient Safety Incident response framework.
• Undertake, and support others to undertake, detailed incident investigations using a robust and clear process, in line with the patient safety framework/patient safety incident response framework which focuses on Human Factors Ergonomics (HFE), system and process service improvements.
• Ensure early communications with staff and families when safety incidents are identified, define involvement and engagement needs and provide ongoing support during and after investigations.
• Lead for liaison and meetings with families who have experienced distressing, emotional impacts to their maternity journey.
• Responsibility for the overview and management of cases which are emotive and distressing for both the service user and staff.
• Responsibility for oversight of the completion of the PMRT reviews and family liaison in sensitive and emotive situations with bereaved parents.
• Work collaboratively with the Professional Midwifery Advocates (PMAs) to ensure that staff feel supported when involved in incidents/adverse outcomes, providing pastoral support where required.
• Review and ensure the development of SMART action plans in response to investigations which are evidence based and aim to address the identified contributory factors in order to enable sustained quality improvement.
• Develop and maintain Quality Improvement Trackers in line with PSIRF.
• Develop and maintain relationships with the Maternity and Newborn Safety Investigations (MNSI) ensuring all incidents that meet the MNSI and Early Notifications eligibility criteria as referred in timeframes expected.
• To ensure governance and quality is embedded within the wards including the dissemination of risk, audit, learning from excellence complaints and trends are shared.
• Review and maintain the accuracy of the maternity dashboard to enable the comparison, monitoring and delivery of divisional KPIs, CQUIMS (MSDS), NMPA, NNPA, NMI and CIPS.
• Actively participate in Divisional and Trust meetings, representing all elements of the service provision.
• Represent the service and the organisation at system wide meetings, working collaboratively with partners within the Local Maternity and Neonatal System (LMNS).
• Experienced and strong analytical skills with the ability to interpret data, and to use measures to influence key decisions on priorities and drive a systematic, accurate approach for reporting and improvements.
• Liaise with service users regarding the development of the service whenever feasible.
• Be experienced and trained in quality improvement methodologies.

We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.

• Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);
• Membership of the NHS Pension Scheme;
• Flexible working opportunities;
• Enhanced hourly rates for unsociable hours night shifts, weekends, bank holidays;
• Opportunities for career development and training to help you progress in your role;
• Wellbeing support and activities to promote a healthy work environment;
• Access to our in-house physiotherapy service;
• On-site canteens offering subsidised meals;
• Subsidised staff parking (currently free);
• Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough

We are looking for a Registered Midwife with:

• Experience in maternity risk management and governance;
• Experience of working in, developing and implementing systems to monitor and measure quality or risk and provide required assurances;
• Experience of presenting and articulating governance, quality risk systems, processes and information to meetings or committees;
• Analysis of complex issues and evidence of dealing with these in a planned manner;
• In-depth and developed knowledge in relation to national and local governance requirements in maternity;
• Experience of writing thematic reviews;
• Experience and in-depth understanding of PSIRF;
• Experience of supporting maternity services during a CQC inspection;

• Innovative approach to perinatal service;
• Excellent presentation and training skills;
• Excellent clinical skills;
• Influencing skills;
• Ability to recognise and identify themes negatively impacting on care provision;
• Demonstrate effective time management skills;
• Analytical and evaluation skills;
• Computer literate and proficient with Microsoft office programmes and IT systems required for role;
• Excellent verbal and written skills;
• Ability to communicate effectively with all MDT, System Partners, MVP, Women/Pregnant service users & Families;
• Ability to communicate information internally and externally with an influencing approach to drive quality improvement and safe care;
• Facilitation and mentoring skills;

• Treat everyone with Respect, courtesy and kindness;
• Leads with integrity and civility;
• Committed to working within the organisation and achieving departmental goals;
• Ability to work on own initiative and engage with external system partners;
• Confident, assertive and diplomatic;
• Able to work flexibly, including working pattern and hours as the priorities require;
• Ability to motivate and lead;
• Act as a role model for staff;
• Resilient and ability to work under pressure with set deadlines and competing priorities;
• Interest and appetite to support professional development of others and own;
• Inclusive;
• Current UK driving licence and access to transport;
• Able to perform the duties of the post with reasonable aids and adaptations;
• Able to join and fulfil the requirements of the maternity lead on call rota;
• Excellent record keeping skills;