Logistics Operations Supervisor
3 weeks ago
Location: North London
Days: Monday - Friday
Salary: £60k-£65k
A prominent retail organization in North London is seeking a Logistics Operations Supervisor to enhance their primary branch by managing transportation activities and fostering ongoing enhancements.
You will oversee the entire transportation process from the warehouse to delivery, handling over 800 shipments weekly while promoting continuous improvement in internal systems and procedures.
Key Responsibilities:
- Lead a team of 7 direct reports, including administrative staff, transport planners, and an operations manager. Supervise a workforce comprising 33 drivers and 20 forklift operators.
- Oversee a fleet of 30 vehicles, including 21 HIAB trucks. Collaborate with Pickers to ensure timely dispatch of goods.
- Formulate and execute strategies to optimize transportation operations for both immediate and future needs.
- Analyze operational data to pinpoint improvement opportunities and enhance customer satisfaction.
- Manage employee performance, conduct, absenteeism, recruitment, and retention across the operation.
- Conduct regular reviews of health and safety protocols to ensure compliance for all staff and drivers.
- Work closely with the Fleet Manager to guarantee comprehensive vehicle inspections.
- Achieve key performance indicators (KPIs) established with the Head of Transport, emphasizing continuous improvement.
Qualifications:
- Proven experience in managing fast-paced and intricate teams.
- Extensive background in overseeing transportation operations.
- Demonstrated success in leading transformations within dynamic operational settings.
- Expertise in applying continuous improvement methodologies.
- Ability to influence stakeholders at all levels, from frontline employees to senior management.
- Skilled in cultivating relationships across various departments and with essential stakeholders.
- Proficient in utilizing KPIs to drive and assess operational performance.
- Adept at effective delegation and guiding teams towards clear, objective-driven goals.
- Highly resilient and adaptable to change, with a talent for challenging existing practices to improve operational efficiency.
*Please note, the role is based in North London 5 days a week.
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