Night Support Worker
4 days ago
Job Title: Night Support Worker
Job Summary:
We are seeking a dedicated and compassionate Night Support Worker to join our team at TWO SAINTS. As a Night Support Worker, you will play a vital role in providing support and care to our clients who are experiencing homelessness.
Main Responsibilities:
- Provide a welcoming and friendly presence for clients arriving at the service
- Offer informal support and a listening ear to clients
- Respond to incoming calls and manage client and visitor interactions
- Monitor the service and surrounding areas, ensuring client safety and well-being
- Conduct regular visual checks and fire checks, reporting any defects
- Perform other tasks as directed by staff, prioritizing client safety and support
- Maintain clean and tidy communal areas
- Provide detailed handovers to day staff, ensuring seamless client support
- Work in accordance with Health and Safety regulations and policies
- Attend supervision, appraisal, and training as required
- Provide basic First Aid assistance until help arrives
- Triage out-of-hours issues and contact the on-call manager as needed
Requirements:
- Clear verbal and written English
- Good IT and keyboard skills
- Polite, assertive manner, and ability to self-motivate
- Passion for working with vulnerable individuals in the homeless sector
About TWO SAINTS:
TWO SAINTS is a leading provider of support services for individuals experiencing homelessness. We are committed to delivering high-quality care and support, empowering our clients to achieve their goals and improve their lives.
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