Night Support Worker

1 month ago

Aldershot, Hampshire, United Kingdom TWO SAINTS Full time

Job Title: Night Support Worker

Job Summary:

We are seeking a dedicated and compassionate Night Support Worker to join our team at TWO SAINTS. As a Night Support Worker, you will play a vital role in providing support and care to our clients with complex and high-level support needs.

Main Responsibilities:

  • Provide a welcoming and friendly presence for clients arriving at the service
  • Offer informal support and a listening ear to clients
  • Respond to incoming calls and manage client and visitor interactions
  • Monitor the service and surrounding areas, addressing any safety concerns and incidents
  • Conduct regular visual checks and fire checks, reporting any defects
  • Perform other tasks as directed by staff, referring issues to relevant personnel
  • Maintain clean and tidy communal areas
  • Provide detailed handovers to day staff, including client safety and support information
  • Work in accordance with Health and Safety regulations and policies
  • Attend supervision, appraisal, and training as required
  • Provide basic First Aid assistance until help arrives
  • Triage out-of-hours issues and contact the on-call manager as needed

Requirements:

  • Clear verbal and written English
  • Good IT and keyboard skills
  • Polite, assertive manner, and ability to self-motivate
  • Passion for working in a client/customer-facing role

About TWO SAINTS:

TWO SAINTS is a leading provider of accommodation and support services for vulnerable individuals. We are committed to empowering our clients to gain the life skills they need to move on to more independent living.

Why Join Us:

As a Night Support Worker at TWO SAINTS, you will have the opportunity to make a real difference in the lives of our clients. You will be part of a dedicated team that is passionate about providing high-quality support and care. If you are a compassionate and dedicated individual who is passionate about working with vulnerable people, we encourage you to apply for this rewarding role.

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