Facilities Operations Manager

2 months ago

Surbiton, Greater London, United Kingdom EMCOR UK Full time

Job Purpose:

To ensure compliance with the agreement between EMCOR UK and the client for the delivery of Engineering Services Maintenance and Facilities Services at their site.

Key Responsibilities:

  • Operate and manage all scoped works and tasks through effective and efficient use and control of resources.
  • Develop and implement a culture of Team Working, Task Ownership, and Flexible Working across the site.
  • Communicate operational management deliverables to all Supervisors, ensuring all issues and problems are reported and managed in a controlled and timely manner.
  • Evaluate data and operational performance stats on a monthly basis, ensuring a documented action plan is implemented for any out of line situations.
  • Close liaison with the client regarding the status of maintenance operations.
  • Conduct daily meetings with Supervisors on Operational Updates.
  • Ensure the commercial viability and growth of the contract is achieved.
  • Champion the IMS Quality System and ensure its compliance.
  • Develop and maintain a program of initiatives and achievements.
  • Attend formal site meetings with the client.
  • Initiate and review the forward planning of maintenance activities to ensure adequate manpower loading and effective use of shutdown availability.
  • Manage inventory management, including the storage of critical spaces.
  • Ensure quality performance through auditing of EMCOR staff in the performance of their tasks.
  • Operate emergency response procedures, including escalation requirements and liaison.
  • Develop a culture of safe working within the EMCOR team and sub contractors.
  • Comply with all aspects of Site Safety & Quality.
  • Manage sub contractor visit controls and responsibilities in accordance with specific agreements, works, and frequencies.
  • Undertake Authorised Person status and associated responsibilities.
  • Ensure technical staff induction and technical training, including the delivery of H&S Tool Box Talks.
  • Conduct staff performance appraisal of direct reports and subsequent training and development requirements.
  • Investigate, report, and instigate corrective actions for accidents.
  • Comply with Safe Systems of Work, including Permit to Work systems and isolation procedures.
  • Develop and assist the Client in Critical plant replacements, Emergency procedures planning, Contingency planning, Strategic review of maintenance techniques, and Continuous review of sub contracted works.

Person Specification:

  • Proven track record of operations management in a hard services FM environment.
  • Technical background, ideally in an electrical or mechanical discipline.
  • Good IT skills.
  • Good interpersonal and customer relationships.
  • Exceptional presentation and communication skills.
  • Proven experience in managing a team.
  • Good command of the English language, both orally and verbally.
  • Smart, presentable appearance.
  • Personable and approachable.
  • Clean, full driving license.
  • BIFM is desirable.

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