Cleaning Operations Manager

1 month ago


Surbiton, Greater London, United Kingdom EMCOR UK Full time

About the Role:

We are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at EMCOR UK. As a key member of our facilities management team, you will be responsible for leading and managing a team of cleaning staff to ensure the delivery of high-quality cleaning services to our clients.

Key Responsibilities:

  • Develop and maintain procedures, systems, and resources necessary for delivering cleaning services.
  • Manage teams to ensure contracted services are delivered to agreed contract specifications and standards.
  • Ensure timely response to service shortfalls and follow helpdesk process for reactive works requests.
  • Authorise and process timesheets.
  • Manage HR issues with assistance from the Cleaning Supervisor/Manager and HR Officer.

Requirements:

  • Previous experience of leadership essential.
  • Excellent team management focusing on developing good customer-focused and H & S behaviours.
  • Knowledge and experience of cleaning practices - holding a BICSc or NVQ level 3 qualification.
  • Competent in all aspects of Health & Safety and COSHH.
  • Methodical and meticulous approach to work.
  • Good IT skills.
  • Able to understand and interpret both written and verbal instructions and training materials.

About EMCOR UK:

At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to create a better world at work.

What We Offer:

  • 20 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme)
  • Opportunities for training and growth
  • A positive and productive work environment

Join Us:

We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.



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