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Hospitality Manager

2 months ago

Thetford, Norfolk, United Kingdom Jupiter Recruitment Full time

Job Summary:

Jupiter Recruitment is seeking a highly skilled Hospitality Manager to join our team at a leading care home in the UK. As a Hospitality Manager, you will be responsible for delivering exceptional service experiences to residents and their families, while maintaining high standards of cleanliness, hygiene, and quality of care.

Key Responsibilities:

  • Service Excellence: Develop and implement a service strategy that aligns with our company values of compassion, empathy, and transparency.
  • Resident Experience: Ensure that all residents receive a personalized and engaging experience, tailored to their interests and needs.
  • Food Service Operations: Manage the food service operation, including menu planning, food preparation, and delivery, to ensure high-quality meals are served in a timely and efficient manner.
  • Housekeeping and Maintenance: Oversee the housekeeping function to ensure high standards of cleanliness and hygiene are maintained throughout the facility.
  • Team Management: Lead and motivate a team of staff to deliver exceptional service and maintain a positive working environment.

Requirements:

  • Experience: Proven experience in hospitality management, with a strong understanding of service delivery, food service operations, and housekeeping.
  • Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire staff to deliver exceptional service.
  • Education: Relevant qualifications in hospitality management or a related field.

What We Offer:

  • Competitive Salary: £30,000 per annum.
  • Benefits Package: Comprehensive benefits package, including refer-a-friend scheme, reward gateway, and comprehensive induction and training program.