Hospitality Manager

4 weeks ago


Thetford, Norfolk, United Kingdom Meridian Business Support Limited Full time
Job Title: Hospitality Manager

We are seeking a skilled Hospitality Manager to join our team at Meridian Business Support Limited. As a key member of our care home team, you will be responsible for delivering exceptional hospitality services to our residents.

Key Responsibilities:
  • Oversee all aspects of hospitality operations, including food service, activities, and housekeeping.
  • Develop and implement strategies to enhance the resident experience and promote a positive work environment.
  • Collaborate with the chef to ensure high-quality meals are served on time and to the residents' satisfaction.
  • Design and deliver engaging activities that cater to the interests and needs of our residents.
  • Maintain a high level of cleanliness and organization throughout the facility.
  • Manage the hospitality budget to meet revenue targets while controlling costs.
  • Build strong relationships with residents, families, and staff to enhance community engagement.
  • Ensure staff are well-trained and equipped for effective performance.
  • Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
Requirements:
  • Previous experience in a hospitality background, preferably in a hotel or care home setting.
  • Excellent communication, motivational, and people skills.
  • Genuine interest in engaging residents and their families on a regular basis.
  • Organizational skills with good time keeping.
What We Offer:
  • Comprehensive induction and training programme.
  • Opportunities for career development and progression.
  • Employee Assistance Programme.
  • Blue Light Card Scheme.
  • Refer a friend and receive a thank you gift of up to £500.
  • We will pay for your full DBS disclosure.
  • Paid breaks: we think it's essential that all staff can take breaks without fear of losing money, so we pay for you to have a break during working hours.

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