Hospitality Manager
2 months ago
Job Title: Hospitality Manager
Company: Meridian Business Support Limited
Job Type: Full-time
Location: Remote
Job Description:
We are seeking a highly skilled and experienced Hospitality Manager to join our team at Meridian Business Support Limited. As a Hospitality Manager, you will be responsible for overseeing all aspects of our hospitality operations, ensuring that our residents receive an outstanding experience.
Key Responsibilities:
- Develop and implement a customer-centric service strategy that aligns with our company values and mission.
- Foster a positive work environment that promotes teamwork, improvement, and exceptional service delivery.
- Deliver exceptional experiences for our residents, exceeding their needs and expectations.
- Oversee food service operations, collaborating closely with our chef to ensure quality meals are delivered on time.
- Develop engaging activities that promote residents' interests, fun, and well-being.
- Maintain a top-notch first impression experience and uphold high cleanliness standards.
- Address maintenance issues promptly to ensure the facility is well-maintained.
- Manage the hospitality budget to meet revenue targets while controlling costs.
- Build strong relationships with residents, families, and staff to enhance community engagement.
- Ensure staff are well-trained and equipped for effective performance.
- Uphold compliance with regulations, health and safety, and employment laws, maintaining thorough records.
Requirements:
- Previous experience in a hospitality background, preferably with hotel experience.
- Excellent communication, motivational, and people skills.
- Genuine interest in engaging our residents and their families on a regular basis.
- Organisational skills with good time keeping.
What We Offer:
- Comprehensive induction and training programme.
- Opportunities for career development and progression.
- Employee Assistance Programme.
- Blue Light Card Scheme with reimbursement of enrolment fee.
- Refer a friend and receive a thank you gift of up to £500 *
- Paid breaks during working hours.
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