Victim Assistance Coordinator

3 weeks ago


Crawley, West Sussex, United Kingdom Victim Support Full time

Victim Assistance Coordinator

We are pleased to announce an opportunity for a Victim Assistance Coordinator to join our dedicated team, working part-time hours of 34.75 per week, Monday to Friday, with a flexible shift pattern.

Are you passionate about making a positive impact in the lives of others? Do you have the drive to support individuals through challenging times?

If you possess resilience and adaptability, along with a strong focus on customer service and care, we would be eager to hear from you...

Role Overview:

This position involves working part-time, providing essential support to victims of crime. Your responsibilities will include:

  • Offering practical and emotional assistance to those affected by crime
  • Conducting needs and risk assessments with clients
  • Managing cases and maintaining accurate records in compliance with data protection and safeguarding regulations
  • Building and nurturing effective relationships with local partners and agencies, as well as participating in community outreach initiatives.

Key Requirements:

  • Ability to work independently, prioritizing tasks to meet various demands
  • Strong communication skills, demonstrating empathy and the ability to handle sensitive situations
  • Proficiency in IT, including Microsoft Office and internal systems

What We Offer:

At Victim Support, we are committed to attracting and retaining exceptional talent. We provide a competitive rewards and benefits package, which includes:

  • Flexible working arrangements, including hybrid options
  • Generous annual leave, increasing with service
  • Additional day off for your birthday
  • Pension plan with employer contributions
  • Enhanced sick leave and family leave benefits
  • Discounts on retail, leisure, and entertainment
  • Access to financial wellbeing resources
  • Employee assistance programs and wellness support
  • Continuous training and opportunities for career advancement


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