Account Manager

2 months ago

Lincolnshire, United Kingdom Clinique Full time
Clinique - Account Manager - House of Fraser - 30 Hours

Job Summary:

Clinique is seeking a highly motivated and customer-focused Account Manager to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving sales growth.

About the Role:

We are looking for a passionate and results-driven individual who is eager to learn and grow with our company. As an Account Manager, you will have the opportunity to work with a wide range of clients, from skincare enthusiasts to makeup aficionados. Your primary goal will be to understand their needs and preferences, and provide personalized recommendations to meet their beauty goals.

Key Responsibilities:

  • Provide exceptional customer service, ensuring that every client feels valued, respected, and confident in their beauty choices.
  • Build strong relationships with clients, understanding their skin and makeup goals, and providing personalized recommendations to meet their needs.
  • Drive sales growth by identifying opportunities to upsell and cross-sell Clinique products.
  • Stay up-to-date on the latest beauty trends and product launches, and share your knowledge with clients to enhance their shopping experience.
  • Work collaboratively with the sales team to achieve sales targets and exceed customer expectations.

What We Offer:

We are committed to providing our employees with the tools and support they need to succeed. As an Account Manager, you can expect:

  • A competitive industry salary and commission scheme.
  • Opportunities for professional growth and development, including training and mentorship programs.
  • A comprehensive benefits package, including annual leave, family leave, and mental health wellbeing initiatives.
  • A product discount and staff concession monthly credit spend allowance.
  • Access to our benefits platform, offering exclusive discounts and offers.
  • Extensive training and development opportunities to enhance your skills and knowledge.

Requirements:

To be successful in this role, you will need:

  • Previous retail industry or customer service experience.
  • A passion for beauty and a desire to understand clients' skin and makeup goals.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Flexibility to work variable hours, including weekends and holidays.
  • Proof of right to live and work in the country.

Company Overview:

Clinique is a leading beauty company, dedicated to providing the safest and most effective formulas in simple routines that bring remarkable results. We are committed to diversity and inclusion, and strive to create a workplace that is welcoming and inclusive for all employees.

Equal Opportunities Employer:

Clinique is an equal opportunities employer, and welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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