Account Manager

1 month ago

Lincolnshire, United Kingdom Clinique Full time
Clinique - Account Manager - House of Fraser - 30 Hours

Job Summary:

Clinique is seeking a highly motivated and customer-focused Account Manager to join our team. As a key member of our retail beauty team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and building strong relationships with our clients.

We are looking for a passionate and results-driven individual who is eager to learn and grow with our company. If you have a passion for beauty, a strong work ethic, and excellent communication skills, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Provide personalized customer service, ensuring that each client feels valued, respected, and connected to our brand.
  • Develop and maintain strong relationships with clients, understanding their skin and makeup goals to recommend custom-fit routines.
  • Drive sales growth by effectively promoting our market-leading products and services.
  • Maintain high standards of visual merchandising, creating a visually appealing shopping environment that inspires and delights our customers.
  • Participate in ongoing training and development programs to enhance your skills and knowledge.

What We Offer:

  • Competitive industry salary and commission scheme eligibility.
  • Annual leave and family leave.
  • Product discount and staff product concession monthly credit spend allowance.
  • Mental health wellbeing initiatives, including the Unmind app and employee assistant program.
  • Benefits platform with exclusive discounts and offers.
  • Work-life connections – employee assistance program.
  • Extensive training and development opportunities.

Qualifications:

  • About you:
  • Previous retail industry/customer services experience.
  • A desire to understand client skin and makeup goals to confidentially recommend custom-fit routines.
  • A passion and energy to provide inspirational, authentic, and personalized customer service.
  • An approachable and friendly personality.
  • Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them.
  • Flexible availability across days/hours.
  • Proof of right to live and work in the country.
Job: Retail - Store
Primary Location: GB-ENG-Lincoln
Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 2411314

Clinique is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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