Logistics and Planning Associate

4 weeks ago


Manchester, United Kingdom aira Full time

About Aira

Aira is dedicated to pioneering the future of home energy solutions, aiming to create intelligent and sustainable living environments that make a significant impact. Starting with state-of-the-art heat pumps, our vision extends to a holistic, smart clean energy technology system that encompasses dynamic electricity tariffs, advanced solar power systems, and innovative battery storage solutions.

Established in 2022, Aira has rapidly expanded to a workforce of 400 employees and continues to grow. Our headquarters are located in Stockholm, Sweden, with a manufacturing facility in Poland that brings our innovations to fruition, serving markets in the UK, Italy, and Germany.

Role Overview

The Capacity Planning Specialist plays a crucial role in efficiently allocating resources to meet customer needs. By collaborating closely with planning and logistics teams, as well as technical staff, you will help ensure the delivery of exceptional customer service. This position is based in our new office and is part of a broader planning and customer service team.

Key Responsibilities

  • Oversee installation capacity and scheduling.
  • Communicate effectively with customers, technicians, and team leaders.
  • Maintain a courteous and professional demeanor at all times.
  • Assist Team Leaders in identifying and implementing improved operational methods.
  • Guide and mentor fellow Planning Agents in utilizing Aira systems.
  • Collaborate closely with technicians to optimize resource allocation.
  • Order materials, create purchase orders, and coordinate material deliveries.
  • Monitor team performance and leverage insights to enhance service operations.
  • Receive forecasts from central functions, implement enhancements, and provide feedback through the Team Lead.

What We Offer

  • Competitive salary of £24,000 per year.
  • 25 days of annual leave plus bank holidays.
  • Health cash plan.
  • Employee Gateway for holiday and shopping discounts.
  • Life insurance.

At Aira, we are not only advocates for next-generation energy solutions but also champions of Diversity and Inclusion. We believe that a diverse workforce fosters innovation and creativity, enabling us to better serve our customers and communities. We encourage individuals from all backgrounds, cultures, and perspectives to join our team. We stand firmly against any form of discrimination and believe that together, we can usher in a new era for our people and our planet.


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