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E-commerce Marketing Coordinator

2 months ago


Chessington, Greater London, United Kingdom Inspiring Interns & Graduates Full time

Position Overview

We are excited to announce an opportunity for a Digital Marketing Assistant to join a leading retailer in the vaping and CBD sector, contributing to our vibrant eCommerce team.

This position is remote, with occasional in-person meetings scheduled monthly, offering a competitive salary ranging from £30K to £35K per annum. The ideal candidate should possess a solid understanding of CRM systems, with prior experience in platforms like Klaviyo being advantageous.

About the Company

Established in 2014, our client has rapidly evolved into a multifaceted organization that includes retail, distribution, manufacturing, and analytical services. With over 56 retail outlets across the UK and ambitious plans for expansion, the company aims to redefine the industry standards and emerge as the premier retail chain in Europe.

Role Responsibilities

The Digital Marketing Assistant will operate remotely, with occasional travel to UK stores, and will collaborate closely with the eCommerce team to enhance both online and in-store sales through effective digital marketing strategies, website management, and social media engagement.

Key responsibilities include:

  • Social Media Management: Create engaging content, including videos and live interactions, while expanding the group's social media presence through organic growth strategies.
  • Content Scheduling: Proactively develop content that aligns with current trends and the company's brand voice.
  • Digital Strategy Enhancement: Stay informed about digital marketing trends and propose innovative ideas to improve the company's online presence.
  • Customer Service Support: Assist the customer service team as needed through the online contact center.

Specific Duties Include:

  • Product Management: Upload products to the brand websites, including sourcing images and writing compelling descriptions.
  • Email Marketing: Develop and manage email campaigns tailored for both the company and local stores.
  • Promotional Campaigns: Plan and execute monthly marketing initiatives and brand launches.
  • Google Business Management: Oversee the Google Business Manager with support from the eCommerce Manager.
  • Content Creation: Produce online banners, social media posts, and other marketing materials as required.

Candidate Profile

The successful candidate will demonstrate the following qualifications:

  • Essential Skills: Proven experience managing social media for businesses across various platforms, including Facebook, Instagram, and LinkedIn.
  • Proficiency in Adobe Creative Cloud tools for content creation.
  • Strong digital marketing background, particularly in eCommerce or retail environments.
  • Excellent written and verbal communication skills, with a keen eye for detail.
  • Ability to work independently and manage multiple projects simultaneously in a fast-paced setting.

Desirable Attributes:

  • Experience in a similar role within the FMCG sector.
  • Familiarity with the vaping and CBD industries.
  • Customer service orientation and understanding of online advertising regulations.

Benefits of Joining the Team

In addition to a competitive salary, we offer various perks, including:

  • A generous staff discount on all products.
  • A supportive work environment that encourages professional growth and development.