Customer Service Coordinator

2 days ago


Molesey, Surrey, United Kingdom Plum Personnel Full time
Customer Service Administrator

We are seeking a highly organized and detail-oriented Customer Service Administrator to join our team at Plum Personnel. As a key member of our customer service team, you will be responsible for providing exceptional customer service, processing orders, and managing administrative tasks.

Main Responsibilities:
  • Respond to customer inquiries and provide product information
  • Manage customer interactions and transactions
  • Process orders and coordinate with internal departments
  • Monitor and respond to emails and phone calls
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to resolve customer issues
Key Performance Indicators:
  • Respond to customer inquiries within the hour
  • Process orders efficiently and accurately
  • Monitor and respond to emails and phone calls on a daily basis
  • Maintain accurate records of customer interactions and transactions

We are looking for a motivated and customer-focused individual who is able to work in a fast-paced environment. If you have excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.



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