Tills Team Leader

3 weeks ago


London, Greater London, United Kingdom Fortnum & Mason Full time

Join Our Team as a Tills Supervisor

We are excited to announce an opportunity for a skilled Tills Supervisor to become a vital part of our dynamic team. In this role, you will be responsible for delivering outstanding and personalized luxury customer service while leading our dedicated retail staff.

Key Responsibilities:

  • Support the Floor & Retail Manager in overseeing daily operations.
  • Inspire and motivate your team to consistently provide world-class customer service.
  • Utilize your strong management and interpersonal skills to guide a diverse group of sales associates.

Ideal Candidate Profile:

  • Currently holds a similar position within the retail sector.
  • Possesses experience in a fast-paced, luxury retail environment.
  • Exhibits a proven track record of delivering exceptional customer service.
  • Available to work flexible shifts, including weekends.
  • Demonstrates excellent communication skills, collaborating effectively with various departments.

This role presents a wonderful opportunity to showcase your passion for creating memorable customer experiences while enhancing your leadership skills.

What We Offer:

  • Competitive salary package.
  • Generous discounts at our store and restaurant, up to 40%.
  • 28 days of holiday pro rata (including bank holidays) plus an additional day off for your birthday.
  • Access to a fantastic subsidized staff restaurant utilizing premium ingredients.
  • Numerous opportunities for personal and professional development.
  • Comprehensive pension scheme.

We are dedicated to fostering your career growth and nurturing your talents, embracing diversity and inclusion across all levels of our organization.

Our commitment to excellence has been recognized through various awards celebrating outstanding contributions in Retail, Technology, Hospitality, Visual Merchandising, Customer Service, and Community Engagement.


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