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Apprentice Retail Team Leader

2 months ago

London, Greater London, United Kingdom Farmfoods Full time
About the Role

We are seeking a highly motivated and enthusiastic individual to join our team as an Apprentice Retail Team Leader. As a key member of our shop team, you will play a vital role in delivering exceptional customer service and supporting the management of our store.

Key Responsibilities
  • Provide a warm and welcoming experience for all customers, ensuring they feel valued and supported.
  • Assist customers in finding products, providing excellent service at the tills, and ensuring a positive shopping experience.
  • Contribute to the efficient operation of the shop, including handling stock, working deliveries, and maintaining a clean and tidy store environment.
  • Support the management team in leading the team to achieve sales targets and provide excellent customer service.
  • Develop and maintain strong relationships with colleagues and customers, promoting a positive and inclusive team culture.
Requirements
  • A friendly, positive, and hardworking approach to work.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Flexibility to work a variety of shifts, including evenings and weekends, as required.
  • Commitment to completing all work set by our apprenticeship provider, including coursework and assessments.
What We Offer
  • A competitive hourly rate of £12.50 from day one.
  • A guaranteed 35 hours of pay per week, with opportunities for overtime.
  • A comprehensive training program, including a Retail Team Leader level 3 apprenticeship standard qualification.
  • Paid time to complete apprenticeship coursework and assessments.
  • Opportunities for career progression and professional development within the company.