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Retail Team Leader

2 months ago

London, Greater London, United Kingdom Superdrug Full time
About the Role

We are seeking a highly motivated and experienced Retail Team Leader to join our team at Superdrug. As a key member of our management team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Leadership and Team Development: Support the management team in the day-to-day business activities, driving sales and delivering excellent customer service and store standards.
  • Operational Excellence: Involved in maximising profit by working hard to reduce shrinkage, damages, till errors and costs.
  • Performance Management: Support the management team in setting and achieving sales targets, and develop and implement plans to improve store performance.
Requirements
  • Experience: Ideally supervisory or team leader experience within a fast-paced high street retailer.
  • Knowledge: Understanding of retail Key Performance Indicators; including sales, profit and service.
  • Skills: Confidence, resilience and ambition with the ability to help others to develop and improve their skills.
  • Additional Requirements: Willingness to carry out piercing services for our customers (training provided and not essential as part of the role).
What We Offer
  • Competitive Salary: £13.30 per hour.
  • Benefits: Up to 28 days holiday, up to 30% discount for you and a nominated friend or family member, excellent training, great sales incentives, and enhanced company sick pay and pregnancy loss and support.