Retail Team Leader

1 month ago


London, Greater London, United Kingdom Sodexo Full time
Job Introduction

We're passionate about delivering exceptional experiences.

At Sodexo, we're committed to providing top-notch food and facilities management services.

We're seeking a talented Retail Team Leader to join our team on matchdays at Nottingham Forest Football Club.

This is a fantastic opportunity for driven individuals to succeed in a fast-paced and innovative catering environment.

As a Retail Team Leader, you'll be responsible for leading a team of catering staff and ensuring seamless service delivery.

You'll work closely with our event teams to provide an exceptional experience for our customers.

Our ideal candidate will have previous experience in retail and be able to lead by example, working closely with new teams on an event-by-event basis.

Role Responsibilities
  • Brief all catering staff prior to service.
  • Complete stock sheets.
  • Deal with customer complaints efficiently.
  • Carry out stock checks at designated times.
  • Monitor the service of all alcoholic beverages.
  • Perform any other duties that are reasonably requested.
The Ideal Candidate
  • Experience is essential.
  • Excellent verbal communication skills.
  • Being friendly yet professional.
  • Being a team player with an ability to resolve conflict and take criticism.
  • Good attention to detail and punctuality.
  • Being proactive is key.
Package Description

£ per hour.

Flexible working - matchday, non-match day, evenings, and weekends.



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