Front of House Operations Manager

9 hours ago

Croydon, Greater London, United Kingdom Sodexo Full time
{"h3": "Job Overview"}

Sodexo, a leading provider of catering and food services, is seeking a highly organized and customer-focused Front of House Manager to oversee the daily operations of our Croydon site. As a key member of our team, you will be responsible for ensuring seamless service delivery, maintaining high standards of health and safety, and driving business growth through exceptional customer experiences.

Key Responsibilities
  • Manage the front reception desk and business events centre desk, ensuring efficient and courteous service to clients and visitors.
  • Oversee the deli and café operations, maintaining high standards of food safety and quality.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the General Manager to achieve business objectives and KPIs.
  • Ensure compliance with health and safety regulations, including risk assessments and allergen management.
  • Manage cash and stock control, maintaining accurate records and reports.
  • Conduct regular audits to ensure quality and compliance standards are met.
  • Supervise and support staff, providing training and development opportunities to enhance their skills and performance.
What We Offer
  • A dynamic and supportive work environment.
  • Ongoing training and development programs to enhance your skills and career prospects.
  • Opportunities for growth and advancement within the company.
  • A competitive salary and benefits package.
  • A chance to work with a leading provider of catering and food services, making a positive impact on the lives of our clients and customers.
About Sodexo

Sodexo is a Disability Confident Leader employer, committed to creating an inclusive workplace where everyone can thrive. We value diversity and welcome applications from candidates with disabilities. We offer a range of benefits and support to ensure our employees can perform at their best.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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