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Customer Engagement Specialist
3 months ago
If you are interested in exploring this role further, please review the following details.
Customer Service Operations
Business Unit:
Consumer Services
Employment Type:
Full-time, Permanent
Compensation:
Starting salary of £23,504, increasing to £24,064 after 9 months, along with an uncapped commission structure.
Hourly Wage:
£12.05
If you possess strong communication skills and enjoy engaging with individuals, this position may be a great fit for you.
Whether you have extensive life experience in relationship building or are adept at managing everyday family negotiations, you likely have valuable skills that can be transferred to a customer engagement role.
We provide comprehensive training to ensure you are well-prepared to discuss our range of products and services with confidence.
Our approach does not involve aggressive sales tactics.
The role entails conversing with customers over the phone to explore how we can enhance their digital experiences and recommend suitable products.
Why Join Our Team?We recognize that life is dynamic, and this position is designed with flexibility in mind.
We are committed to supporting your success, ensuring you can manage personal commitments without stress.
Some of the ways we provide support include:
- Flexible break scheduling and time banking options.
- Opportunities for occasional remote work.
A competitive starting salary of £23,504, increasing to £24,064 after 9 months, plus a straightforward uncapped commission scheme.
Significant discounts on EE & BT products, including mobile and broadband services, resulting in substantial savings annually.
Support in defining your career trajectory, with a strong emphasis on personal development.
Opportunities for community engagement through volunteering days.
Optional private healthcare and dental plans for you and your family.
A concierge service to assist with various needs.
In addition, we foster a positive team culture, provide meaningful support, and offer tailored training to help you build a rewarding career.
Consider this opportunity to grow with us.
