Team Leader

1 week ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Be Caring Full time

Job Summary:

Be Caring is seeking an experienced Care Team Manager to join our Learning Disabilities department as a Team Leader working within our Allendale House Shared Living Service. The successful candidate will be responsible for providing leadership and management support to the people we support and our staffing teams within the service.

Key Responsibilities:

  • Contribute to the selection and induction of new staff, taking into consideration the wishes of the people we support.
  • Induct, mentor, and support new staff into post.
  • Lead and motivate staff.
  • Contribute to and develop staff teams, including regular team meetings, supervisions, and appraisals.
  • Address areas of poor performance, liaising with service manager.
  • Provide information as directed by senior management and attend meetings as requested by the Service Manager.

Support for Clients:

  • Support the staff team to monitor the people we support's mental, emotional, and physical wellbeing, ensuring that appropriate action is taken when necessary.
  • Ensure the people we support are at the centre of their support plans, risk assessments, and behaviour support plans, and that these are reviewed regularly.
  • Ensure every person we support has a person-centred plan and health file, which is reviewed regularly.
  • Ensure the safeguarding procedures are embedded in all staff, to facilitate the protection and safety of the people we support, and ensure staff have competencies and appropriate training.
  • Work in positive partnerships to enhance the health and lifestyle of the people we support.
  • Report and record incidents and accidents, passing information to senior management.
  • Ensure that the human rights of the people we support are respected.
  • Where appropriate, ensure Mental Capacity Assessments are carried out.

Quality:

  • Ensure all records are kept up to date and in line with company policies and procedures.
  • Ensure compliance with CCG, local authority, and other contracts, and CQC regulations.
  • Investigate complaints and report to senior management in an appropriate manner.
  • Support senior managers by making the best use of resources and working flexibly and creatively.
  • Attend meetings with family, friends, and other professionals as required.
  • Assist in the office with admin duties when required.
  • Ensure that staff contracted hours are correct, and timesheets are checked and submitted to the office in a timely manner.
  • To resolve conflicts that may occur.

Training and Development:

  • To demonstrate a commitment to personal development.
  • To attend and participate in the health and social care worker training programme, both in-house and external to achieve the specified level of competency.
  • To prepare for, attend, and participate in regular supervision and appraisal meetings with the management team.

Other Duties:

  • To deliver a high-quality service without discrimination based on a person's race, disability, age, gender, religion, sexual orientation, or any other aspect of a person's background, and in accordance with the Equality Act 2010.
  • To behave in accordance with the Company's Values.

Support:

As an employee of Be Caring Limited, you will be given the support required to succeed in your role as a Team Manager. Our Care Service Manager will mentor you while you settle into the role, ensuring that you are working to the standards set out within the organisation.

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