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Retail Team Leader
2 months ago
We are seeking a highly motivated and experienced Retail Team Leader to join our team at Superdrug. As a key member of our management team, you will be responsible for leading and managing a team of retail staff to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Support the management team in the day-to-day business activities, including driving sales and delivering excellent customer service and store standards.
- Maximise profit by working hard to reduce shrinkage, damages, till errors and costs.
- Develop and implement strategies to improve sales and customer engagement.
- Lead and manage a team of retail staff, providing coaching and development opportunities to help them grow and succeed.
Requirements:
- Proven experience as a supervisory or team leader in a fast-paced retail environment.
- Strong understanding of retail Key Performance Indicators, including sales, profit and service.
- Confidence, resilience and ambition with the ability to help others develop and improve their skills.
- Ability to work well under pressure and adapt to changing circumstances.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career progression and professional development.
- Collaborative and supportive work environment.
- Recognition and reward for outstanding performance.
