Retail Team Leader
5 days ago
**Job Summary**
Deichmann is seeking a highly motivated and experienced Retail Team Leader to join our team in Newcastle. As a key member of our store management team, you will play a vital role in delivering an exceptional shopping experience to our customers.
**Key Responsibilities**
- Lead and supervise the store team in the absence of the Store Manager, ensuring seamless day-to-day operations.
- Open and close the store, including cash handling and completion of associated administrative duties.
- Provide exceptional customer service, with a strong focus on product knowledge and sales.
- Lead by example, recommending and promoting complementary products to enhance customer satisfaction.
- Collaborate with management to drive sales targets and Key Performance Indicators (KPIs).
- Support team members as needed, fostering a positive and inclusive work environment.
- Maintain store appearance, ensuring merchandise is correctly displayed and inviting to customers.
- Process stock deliveries and store transfers, ensuring accurate inventory management.
- Address customer queries and complaints in a professional and courteous manner.
**Requirements**
- Previous supervisory experience, including cash handling and banking.
- Self-motivated, with a positive and proactive attitude.
- Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.
- Ability to work independently and as part of a team, with a focus on delivering results.
- High levels of attention to detail, with a methodical approach to completing daily tasks.
- Commitment to working 20 hours per week, with flexibility to work any day (Monday-Sunday).
**About Deichmann**
Deichmann is a leading retailer of footwear and fashion products. We are committed to delivering exceptional customer experiences and providing opportunities for growth and development within our team.
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