Dental Office Coordinator
1 week ago
About the Role
We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental Partners. As a key member of our practice, you will be responsible for providing an exceptional patient journey, managing diaries, and working closely with our team to deliver outstanding patient care.
Key Responsibilities:
- Deliver exceptional patient service, both in person and over the phone
- Manage patient diaries and schedules to ensure efficient use of time
- Work collaboratively with our team to understand and promote our range of NHS and private treatment options
- Process patient payments and chase outstanding debt
- Liaise with dental laboratories, suppliers, and other external partners
Key Skills and Experience:
- Excellent communication and interpersonal skills
- Ability to build strong relationships with patients and colleagues
- Passion for delivering high-quality patient care and driving practice success
- Strong organizational and administrative skills
- Proficiency in IT systems, including SOE software
- Positive attitude and resilience in a fast-paced environment
What We Offer:
- Tiered salary structure based on experience and skills
- Comprehensive training and development opportunities
- Annual leave and birthday leave
- Refer a friend scheme
About Us:
Rodericks Dental Partners is a dynamic and patient-focused dental practice committed to delivering exceptional care and service. We are passionate about building strong relationships with our patients and colleagues, and we are seeking like-minded individuals to join our team.
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