Current jobs related to End User Support Technician - London, Greater London - First Abu Dhabi Bank (FAB)
-
End User Device Technician
2 weeks ago
London, Greater London, United Kingdom University of Bristol Full timeJob Title: End User Device TechnicianWe are seeking a highly skilled and customer-focused End User Device Technician to join our team at the University of Bristol. As a key member of our IT Services department, you will play a vital role in providing technical support and services to our staff and students.Key Responsibilities:Deploy and configure devices...
-
End User Device Technician
2 weeks ago
London, Greater London, United Kingdom University of Bristol Full timeJob Title: End User Device TechnicianWe are seeking a highly skilled and customer-focused End User Device Technician to join our team at the University of Bristol. As a key member of our IT Services department, you will play a vital role in providing technical support and services to our staff and students.Key Responsibilities:Deploy and configure devices...
-
End User Support Specialist
3 weeks ago
London, Greater London, United Kingdom Cititec Talent Full timeEnd User Support EngineerWe are seeking a highly motivated and experienced End User Support Engineer to join our team at Cititec Talent in Central London.This is an excellent opportunity for someone with 4-6 years of experience in corporate end-user support, ideally within a trading environment, to thrive in a fast-paced and dynamic setting.This role is...
-
End User Support Specialist
3 weeks ago
London, Greater London, United Kingdom Cititec Talent Full timeEnd User Support EngineerWe are seeking a highly motivated and experienced End User Support Engineer to join our team at Cititec Talent in Central London.This is an excellent opportunity for someone with 4-6 years of experience in corporate end-user support, ideally within a trading environment, to thrive in a fast-paced and dynamic setting.This role is...
-
End User Support Specialist
1 month ago
London, Greater London, United Kingdom Direct Line Group Full timeAbout Us:At Direct Line Group, we're a leading insurance company in the UK, home to well-known brands like Direct Line, Churchill, and Green Flag. We're evolving to become a more digitally-focused, data-driven insurance company of the future. We're looking for talented individuals who excel at collaboration, exploration, and innovation to help us achieve our...
-
End User Support Specialist
1 month ago
London, Greater London, United Kingdom Direct Line Group Full timeAbout Us:At Direct Line Group, we're a leading insurance company in the UK, home to well-known brands like Direct Line, Churchill, and Green Flag. We're evolving to become a more digitally-focused, data-driven insurance company of the future. We're looking for talented individuals who excel at collaboration, exploration, and innovation to help us achieve our...
-
End User Support Specialist
2 weeks ago
London, Greater London, United Kingdom Direct Line Group Full timeAbout Us:At Direct Line Group, we're a leading insurance company in the UK, home to renowned brands like Direct Line, Churchill, and Green Flag. We're evolving into a more digitally-focused, data-driven insurance company of the future, and we're looking for talented individuals to help us succeed.What You'll Do:You'll provide expert technical assistance to...
-
End User Computing Specialist
1 month ago
London, Greater London, United Kingdom Equiniti Full timeJob Title: End User Computing EngineerWe are seeking an experienced End User Computing Engineer to join our team at Lenvi. As an End User Computing Engineer, you will be responsible for supporting all end user computing within Lenvi, including Microsoft M365 services, laptop builds, and end user security tools on a day-to-day basis.Key...
-
End User Computing Specialist
1 month ago
London, Greater London, United Kingdom Equiniti Full timeJob Title: End User Computing EngineerWe are seeking an experienced End User Computing Engineer to join our team at Lenvi. As an End User Computing Engineer, you will be responsible for supporting all end user computing within Lenvi, including Microsoft M365 services, laptop builds, and end user security tools on a day-to-day basis.Key...
-
End User Computing Specialist
1 month ago
London, Greater London, United Kingdom Equiniti Full timeJob Title: End User Computing EngineerWe are seeking an experienced End User Computing Engineer to join our team at Lenvi. As an End User Computing Engineer, you will be responsible for supporting all end user computing within Lenvi, including Microsoft M365 services, laptop builds, and end user security tools on a day-to-day basis.Key...
-
End User Computing Specialist
1 month ago
London, Greater London, United Kingdom Equiniti Full timeJob Title: End User Computing EngineerWe are seeking an experienced End User Computing Engineer to join our team at Lenvi. As an End User Computing Engineer, you will be responsible for supporting all end user computing within Lenvi, including Microsoft M365 services, laptop builds, and end user security tools on a day-to-day basis.Key...
-
Support Engineer
3 weeks ago
London, Greater London, United Kingdom Direct Line Group Full timeAbout the RoleWe are seeking a highly skilled Support Engineer - End User Computing to join our EUC Platform Operations team on a 12-month fixed-term contract basis with the potential to go permanent. As a key member of our team, you will provide technical end-user support for products within Group Core Technology and Operations, identifying and analysing...
-
Support Engineer
3 weeks ago
London, Greater London, United Kingdom Direct Line Group Full timeAbout the RoleWe are seeking a highly skilled Support Engineer - End User Computing to join our EUC Platform Operations team on a 12-month fixed-term contract basis with the potential to go permanent. As a key member of our team, you will provide technical end-user support for products within Group Core Technology and Operations, identifying and analysing...
-
End User Support Specialist
1 week ago
London, Greater London, United Kingdom Direct Line Group Full timeAbout Direct Line Group:We are one of the UK's largest insurance companies, home to well-known brands like Direct Line, Churchill, and Green Flag. Our goal is to become a more digitally-focused, data-driven insurance company of the future.Our Vision:We aim to create a user-friendly experience for our customers and a great career for our employees. We invest...
-
End User Computing Specialist
1 week ago
London, Greater London, United Kingdom Equiniti Full timeAbout the RoleWe are seeking an experienced End User Computing Specialist to join our team at Lenvi. As an End User Computing Specialist, you will be responsible for supporting all end user computing within Lenvi, including Microsoft M365 services, laptop builds, and end user security tools on a day-to-day basis.Key ResponsibilitiesConfiguring and managing...
-
End User Computing Specialist
2 weeks ago
London, Greater London, United Kingdom William Alexander Recruitment Ltd Full timeJob Title: End User Computing SpecialistJob Description:We are seeking an experienced End User Computing Specialist to provide 3rd line support and assist in the strategic design and implementation of End User Computing within our organisation.Key Responsibilities:Provide 3rd line support for End User Computing infrastructureAssist in the strategic design...
-
End User Computing Engineer
1 week ago
London, Greater London, United Kingdom Equiniti Full timeAbout the RoleWe are seeking an experienced End User Computing Engineer to join our team at Lenvi. As a key member of our IT department, you will be responsible for supporting all end user computing within the company, including Microsoft M365 services, laptop builds, and end user security tools.Key ResponsibilitiesConfigure and manage end user computing...
-
End User Computing Engineer
3 weeks ago
London, Greater London, United Kingdom Equiniti Full timeAbout the RoleWe are seeking an experienced End User Computing Engineer to join our team at Lenvi. As an End User Computing Engineer, you will be responsible for supporting all end user computing within Lenvi, including Microsoft M365 services, laptop builds, and end user security tools on a day-to-day basis.Key ResponsibilitiesConfigure and manage end user...
-
End User Computing Engineer
3 weeks ago
London, Greater London, United Kingdom Equiniti Full timeAbout the RoleWe are seeking an experienced End User Computing Engineer to join our team at Lenvi. As an End User Computing Engineer, you will be responsible for supporting all end user computing within Lenvi, including Microsoft M365 services, laptop builds, and end user security tools on a day-to-day basis.Key ResponsibilitiesConfigure and manage end user...
-
End User Computing Specialist
4 weeks ago
London, Greater London, United Kingdom William Alexander Full timeJob Title: End User Computing SpecialistWe are seeking an experienced End User Computing Specialist to join our team at William Alexander. The successful candidate will provide 3rd line support and assist in the strategic design and implementation of End User Computing within our organisation.Key Responsibilities:Provide 3rd line support for End User...
End User Support Technician
2 months ago
About the Role:
First Abu Dhabi Bank (FAB) is seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing end-user technical support services to all UK branch users, maintaining and supporting locally managed applications, desktops, laptops, and mobile devices.
Key Responsibilities:
- Provide technical user support to all branch users and provide necessary training on the usage of various bank systems and applications, including 1st-level support for applications used by UK users such as Bloomberg, T24, and Global Market applications.
- Maintain and support applications and technical services, including installing, configuring, and maintaining various branch IT systems and components such as operating systems, communications protocols, Active Directory, and antivirus software.
- Ensure all system components are updated and operating, and support users on and off-boarding processes.
- Perform periodic enhancements and patches as dictated by vendors and/or Group IT, and ensure adherence to all FAB IT policies and procedures with a special focus on IT Security and overall governance of IT.
- Create, update, and manage request, incident, and change tickets within the FAB IT Service Portal.
- Carry out all daily processes and IT-related operational tasks as per the schedule approved by the system manual/Group IT and maintain necessary logs of these processes.
- Perform maintenance, backup, and recovery tasks for desktop, mobile, and peripheral devices, and accurately record all customer communications using the appropriate Service Desk software.
- Install and configure new IT assets (desktops, laptops, printers) for new users, and monitor Servicenow ticket queues daily to achieve 100% SLA performance.
- Label and tag all IT assets and record tracking.
Requirements:
- Educational background in Information Technology, Computer Science, or related disciplines.
- Previous experience working in an end-user support technology function.
- Well-versed with MS Office, Windows Operating Systems, laptop, and mobile devices management.
- Good time management skills with the ability to thrive while working under pressure.
- Flexible approach to working hours, including varied shifts and out-of-hours/weekends.
- Excellent interpersonal and verbal skills.
- Positive attitude along with a flexible approach to tasks required.
