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Customer Service Representative
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High Wycombe, Buckinghamshire, United Kingdom Job N Job Full timeWe are seeking a highly organized and detail-oriented individual to join our team at Job N Job as a Receptionist. The ideal candidate will be the first point of contact for visitors, greeting them in a professional and courteous manner.Key ResponsibilitiesProvide exceptional customer service to visitors and clientsManage and distribute incoming and outgoing...
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Customer Service Representative
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Customer Service Administrator
2 months ago
We are seeking a proactive and friendly Customer Service Administrator to join our team. As a key player in ensuring clients receive the best service possible, you will be responsible for handling orders, managing tickets, and coordinating with our sales team.
Key Responsibilities- Handle orders and purchase orders with ease
- Keep everything organized by logging and managing tickets for customer inquiries
- Manage deliveries and coordinate with DPD for smooth operations
- Take care of incoming and outgoing post
- Respond to customer inquiries through our website and email
- Partner closely with our sales team to keep things running smoothly
- Communicate with manufacturers to get the best prices and solve any issues
- Ensure our older clientele feel heard and respected, delivering top-notch customer service every time
- Dive into admin tasks like managing Excel sheets and handling PDFs
- Low-stress environment with a balanced approach to getting the job done
- Great team culture with camaraderie and opportunities to celebrate with lunches, BBQs, and festive events
- Collaborative environment with a smooth onboarding process
- 4-5 years of customer service/admin experience
- Intermediate Excel skills
- Ability to work with an older clientele and value traditional, thoughtful service
Please note that we are currently overwhelmed with applications and can only contact those with relevant skills for positions we currently have available. If you are successful in your application, you will be required to attend a full registration with one of our Consultants.
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