Medical Clinic Manager

1 month ago


Enfield Town, Greater London, United Kingdom Rural Health Group, Inc. Full time

About Rural Health Group, Inc.

Rural Health Group, Inc. (RHG) is a well-established 501(c)3 non-profit Federally Qualified Health Center with a rich history spanning over 40 years. With locations in 6 counties across northeastern North Carolina, RHG is dedicated to providing comprehensive healthcare services to the underserved population.

Job Summary

We are seeking a highly skilled and compassionate Practice Manager to join our team at our medical clinics in Whitakers and Enfield, NC. The successful candidate will be responsible for overseeing the daily operations, development, and success of our medical practice.

Key Responsibilities

  • Act as a liaison between patients, call center, clinic operations, and clinical teams to ensure seamless communication and coordination.
  • Analyze patient care contacts to identify trends, gaps, and opportunities for process improvement.
  • Manage patient show reports to minimize no-shows and optimize clinic efficiency.
  • Ensure compliance with RHG, PCMH, CMS Meaningful Use, and Bureau of Primary Health Care (BPHC) requirements.
  • Collaborate with clinical staff to provide quality improvement coaching and training.
  • Interact with patients to gather feedback and improve customer satisfaction.
  • Perform other duties as assigned to support the success of our medical practice.

Requirements

  • Outpatient physician office or management experience required.
  • Excellent communication, telephone, and organizational skills.
  • Bachelor's degree or higher in a relevant field of study.
  • Basic understanding of medical terms and abbreviations.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to read, analyze, and interpret complex documents.
  • Ability to apply common sense and good judgment when carrying out responsibilities.
  • Ability to establish and maintain positive relationships with patients, providers, and staff.
  • Ability to respond effectively to sensitive inquiries or complaints.
  • Able to work independently with excellent teamwork skills.
  • Reliable attendance.
  • Knowledge of modern office equipment and Microsoft Office software programs.
  • Experience with electronic health record systems.
  • Bilingual (English/Spanish) is a plus, but not required.
  • Ability to maintain confidentiality at all times.

What We Offer

Competitive salary based on experience; benefit package for full-time employees includes medical, dental, life, disability, and 403(b) retirement plan. Position open until filled.

EOE. Federal and State Criminal Background Checks and Drug Screen required for all positions. Influenza vaccine is also a condition of employment.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States.



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